NHTSA Complaint #10052762 — 2003 CHEVROLET SILVERADO 1500

FIVE TIMES TRUCK (17 MONTHS OLD AND 21000 MILES) HAS BEEN TO DEALERSHIPS FOR "SERVICE 4 WHEEL DRIVE" MESSAGE CENTER INDICATOR, ABS LIGHT, PARKING BRAKE LIGHT, ALARMS, AND INOPERABLE. ALSO PROBLEMS WITH CLANKING FELT THROUGH THE STEERING WHEEL. EVERY TIME TRUCK WAS "FIXED" BY REPLACING/REPROGRAMMING THE TRANSFER CASE MODULE, AND LUBING OF STEERING COLUMN (WHICH MANUFACTURE INDICATES WAS A POOR LUBE JOB AT CONSTRUCTION). PROBLEM RECURRED. NOW DEALERSHIP INFORMS THAT THE MANUFACTURE ISSUED A TSB THAT INSTRUCTS DEALERSHIPS TO NOT REPLACE MODULES ANYMORE, AS GM IS AWARE OF PROBLEM AND NEW MODULES WILL BE NOT FIX THE PROBLEM. WERE TOLD THAT GM ENGINEERS ARE "INVESTIGATING" IT. NOW, IF MODULE FAILS AGAIN, OUR 4-WHHEL DRIVE TRUCK WILL BE WITHOUT 4-WHEEL DRIVE. DATE IS OF FIRST INCIDENT. NUMEROUS TSBS HAVE BEEN POSTED CONCERNING THESE PROBLEMS, GM DOES NOT RESPOND. DATE INDICATED IS DATE OF FIRST PROBLEM AT 8000 MILES. *AK