NHTSA Complaint #10047624 — 2003 FORD EXPLORER

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10047624
Vehicle	2003 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	September 1, 2003
Date Filed	November 26, 2003
Mileage	700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

NEW 2003 FORD EXPLORER 2WD 4.0 6CYL PROB BEGAN AT 500-700 MILES. EXCESSIVE VIBRATION AND WHINING NOISE AT SPEEDS FROM 40-70 MPH. VEHICLE APPEARS TO STRUGGLE WHEN ACCELERATING, AND CRUISING SPEEDS. DEALER UNRESPONSIVE AFTER LEARNING THAT FORD ENGINEERS ACKNOWLEDGE PROBLEM AND HAVE NO CURRENT FIX. DEALER UNWILLING TO EXPLORE A REPLACEMENT VEHICLE, OR REFUND. FORD FEILD SERVICES ENGINEER ADMITTED TO ME THAT APPROXIMATELY 50% OF NEW EXPLORERS HAVE THIS FAULTY "RING & PINION GEAR" AND THAT VENDORS ARE WORKING TO CERTIFY REPLACEMENT PARTS.

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#10419681 — August 16, 2011 — THE TRANSMISSION ON MY 2003 FORD EXPLORER IS GONE. *KB

#10419427 — August 15, 2011 — O/D LIGHT SPONTANEOUSLY CAME ON. CAN NOT BE TURNED OFF. TRANSMISSION TAKES OFF SLOW. FIRST GEAR SLAMS INTO SECOND, WI...

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