NHTSA Complaint #10043541 — 2003 DODGE RAM QUAD CAB ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10043541
Vehicle	2003 DODGE RAM QUAD CAB
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	September 1, 2003
Date Filed	October 24, 2003
Mileage	4 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	ID

Consumer Description

2003 DODGE HEMI 4X4 QUADCAB LONGBOX SLT 1ST. WHEN THE PICKUP RUNS FROM DAY ONE IT HAS A SEMI-LOUD ENGINE NOISE THAT COMES FROM THE DRIVERS SIDE OF THE ENGINE THAT DODGE SERVICE TECHNICIANS HAVE TRIED TO REPAIR SEVERAL TIMES BUT CAN'T. 2ND. THE PICKUP HAS 3 TIMES SINCE NEW, SHUTTERED WHEN BACKING UP, THEN SHUTTERED GOING FORWARD WHEN FINALLY CLEARING ITS SELF RUNNING FINE. 3RD. WHEN WE PULL GRADES WITH THE PICKUP THEN NEED TO GO DOWN HILL OR ON A FLAT, THE PICKUP WILL SURGE NOTICEABLE ON THE TACH AND BY LISTENING TO THE ENGINE RUN. NO RUNAWAYS SO FAR. THE PICKUP HAS BEEN IN THE DODGE REPAIR SHOP MANY TIMES FOR REPAIRS AND I STILL DO NOT HAVE IT BACK. AS OF TODAY 10/24/03 I HAVE BEEN WITHOUT MY PICKUP THIS LAST TIME FOR 7 DAYS AND HAVE YET TO HEAR ANYTHING FROM THE SERVICE DEPARTMENT AT DODGE. I THINK THIS PICK-UP NEEDS TO GO BACK TO THE FACTORY. BELIEVE IT OR NOT I STILL LIKE THE DARN THING. I NEED HELP AND ADVICE AS TO WHAT NEEDS TO BE DONE? THANK YOU. JJ. *LA

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