NHTSA Complaint #10043116 — 2000 FORD EXPEDITION

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10043116
Vehicle	2000 FORD EXPEDITION
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	October 11, 2003
Date Filed	October 17, 2003
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

AFTER TAKING MY 2000 FORD EXPEDITION FOR A ROUTINE TRANSMISSION SERVICE AND BRAKE JOB AT AL PACKER WEST IN ROYAL PALM BEACH, FL, THE TRANSMISSION WENT OUT APPROXIMATELY FIVE TO SEVEN MILES FROM THE DEALERSHIP WHERE IT WAS SERVICED. I HAD IT TOWED BACK TO THE DEALERSHIP. IN ORDER FOR THEM TO REPAIR IT, I WAS TOLD I WOULD HAVE TO PAY $529 AFTER I HAD JUST PAID THEM #300 FOR THE ROUTINE SERVICE AND BRAKE JOB. I LIVE 35 MILES FROM THE DEALERSHIP, AND DROVE HAVING NO PROBLEMS WITH THE TRANSMISSION. WHEN I PICKED IT UP; HOWEVER, MY TRANSMISSION FAILED. AFTER RESEARCHING WITH OTHER MECHANICS, I FEEL THAT IT WAS THEIR ERROR AND THEIR PRODUCTS LIABILITY INSURANCE SHOULD HAVE COVERED THE EXPENSES. *LA

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#10112347 — March 1, 2005 — (1) AIR BAG LIGHT STAYS ON AFTER VEHICLE STARTED. (2) DEALER STATED AIR BAG WOULD NOT DEPLOY IN ACCIDENT UNLESS SENS...

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