NHTSA Complaint #10041409 — 2001 SUBARU OUTBACK

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10041409
Vehicle	2001 SUBARU OUTBACK
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	September 26, 2003
Date Filed	October 7, 2003
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

MY SUBARU OUTBACK UNLIMITED 2001 NEEDS A TRANSMISSION REPLACED AFTER ONLY 74,000. ALL THE REPAIRS AND SERVICE WERE PERFORMED AT THE DEALERSHIP INCLUDING THE 60,00 MILE MAJOR TUNE-UP. ALL THE SERVICE WAS DONE TIMELY AND AS RECOMMENDED. THE DEALER FIRST SAID THE NOISE WAS THE ALTERNATOR AND REPLACED THE ALTERNATOR, BUT THE NOISE CONTINUED. I TOOK THE CAR TO ANOTHER SUBARU DEALER WHO SAID THE PROBLEM WAS THE TRANSMISSION AND SUSPECTED IT WAS NOT SERVICED APPROPRIATELY. I RETURNED THE CAR TO THE ORIGINAL DEALER AT THEIR REQUEST. THEY THEN REMOVED THE REPLACED ALTERNATOR AND RETURNED MY ORIGINAL ALTERNATOR, BUT REFUSED ANY RESPONSIBILITY FOR MY TRANSMISSION FAILURE. *JB

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