NHTSA Complaint #10217820 — 2001 SUBARU OUTBACK

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10217820
Vehicle	2001 SUBARU OUTBACK
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	May 10, 2007
Date Filed	February 12, 2008
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

STARTING AROUND 62K MILES, I HEARD A WHINING NOISE FROM THE FRONT OF THE CAR. THE NOISE GOT LOUDER AND HIGHER WITH WHEEL SPEED. WHEN I TOOK IT TO A MECHANIC, THEY DIAGNOSED A BAD DIFFERENTIAL BEARING, AND INFORMED ME THAT THE RECOMMENDED FIX WAS REPLACEMENT OF THE ENTIRE TRANSMISSION, INCLUDING BOTH DIFFERENTIALS. WHEN I WENT TO THE DEALER TO CONFIRM THIS, THEY QUOTED ME $6,000-$8,000 FOR THE REPAIR. I TRIED TO GET SOME RELIEF FROM SUBARU OF AMERICA, SINCE THE POWERTRAIN WARRANTY GOES FOR 60K MILES, BUT THEY WERE UNWILLING. THIS CAUSED THE VALUE OF MY CAR TO GO TO ZERO, SINCE IT'S WORTH ABOUT $8,000 WITHOUT THE TRANSMISSION PROBLEM. *TR

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