NHTSA Complaint #10039143 — 2003 FORD F-250 SD ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Complaint Details

ODI Number	10039143
Vehicle	2003 FORD F-250 SD
Component	ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Date of Incident	June 9, 2003
Date Filed	September 18, 2003
Mileage	100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	SD

Consumer Description

I OWN A NEW 2003 FORD F-250 WITH A 6.0 LITER DIESEL ENGINE. ON INTERMITTENT AND UNPREDICTABLE OCCASIONS, THE ENGINE WILL NOT ACCELERATE WHEN THE ACCELERATOR PEDAL IS PUSHED DOWN. THESE OCCASIONS ARE TOTALLY UNPREDICTABLE, AND HAVE ALMOST CAUSED ME TO BE IN A NUMBER OF ACCIDENTS. REPEATED ATTEMPTS BY FORD MOTOR COMPANY TO FIX THE PROBLEM HAVE BEEN UNSUCCESSFUL. I HAVE REPEATEDLY BEEN TOLD BY FORD MOTOR COMPANY CUSTOMER SERVICE THAT THEY ARE FULLY AWARE OF THE PROBLEM, AND HAVE THEIR ENGINEERS "WORKING AROUND THE CLOCK" ON THE MATTER. THEY HAVE REFUSED TO PROVIDE ME WITH ANOTHER COMPARABLE VEHICLE, OR REIMBURSE ME FOR THE LOSS OF USE OF THE VEHICLE. THIS VEHICLE IS AN ACCIDENT WAITING TO HAPPEN, AND FORD WILL DO NOTHING ABOUT IT, EXCEPT TO TELL ME THAT THEY ARE WORKING ON IT. *JB

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