NHTSA Complaint #10037252 — 2003 DODGE RAM 3500
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE issue reported to NHTSA
Vehicle Towed
Complaint Details
| ODI Number | 10037252 |
| Vehicle | 2003 DODGE RAM 3500 |
| Component | ENGINE AND ENGINE COOLING:ENGINE:GASOLINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 111 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | Yes |
| State | WA |
Consumer Description
2003 DODGE CUMMINS HO PICKUP, I HAVE A NEW TRUCK THAT HAS AN INJECTOR THAT STICKS. IT HAS STUCK WIDE OPEN 4 TIMES, CLOSED TWO TIMES AND PARTIALLY OPEN MANY TIMES. WHEN IT STICKS WIDE OPEN THE KNOCK CAN BE HEARD THROUGH A VEHICLE WINDOW WITH AIR & RADIO RUNNING. THE SAFETY ISSUE IS A BLACK CLOUD OF SMOKE THAT IS SO THICK THAT THE SUN AND ROAD CANNOT BE SEEN. ON INTERSTATE 90 I STOPPED ALL TRAFFIC EAST & WEST WHEN IT HAPPENED. MY WIFE WAS FOLLOWING ME ON THE WAY HOME FROM KELLOGG ID TO ELLENSBURG WA. CUMMINS AGREES WITH ME THAT I HAVE A FAULTY INJECTOR; HOWEVER FAILURE DOES NOT SET ANY CODES IN THE COMPUTER. CONSEQUENTLY DODGE WILL NOT FIX IT. I HAVE HAD IT IN THE SHOP 3 TIMES AND HAVE A CLEAN BILL OF HEALTH BECAUSE THEY CANNOT REPLICATE THE PROBLEM AND THE TRUCKS COMPUTER DOES NOT RECORD THE INCIDENTS. I AM RUNNING WITH TWO TEMPERATURE INSTRUMENTS TO READ CYLINDER OUTLET TEMPERATURES WHEN IT HAPPENS AND CYLINDER SIX IS 10 TO 20% HIGHER THAN THE OTHER CYLINDERS. I AM TOLD I NEED TO DRIVE IT UNTIL I HAVE A TOTAL FAILURE. I FEEL THAT A FAILURE ON A CROWDED FREEWAY COULD VERY POSSIBLY CAUSE A MULTICAR ACCIDENT WITH INJURIES AND FATALITIES. MY DODGE CASE NUMBER IS 11579365 AND THEY HAVE A COMPLETE CASE FILE; HOWEVER THEY WILL DO NOTHING.*AK
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