NHTSA Complaint #10037043 — 2002 FORD EXPLORER SUSPENSION:REAR:AXLE:SPINDLE

Complaint Details

ODI Number	10037043
Vehicle	2002 FORD EXPLORER
Component	SUSPENSION:REAR:AXLE:SPINDLE
Date of Incident	August 2, 2003
Date Filed	September 2, 2003
Mileage	62,754 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NC

Consumer Description

WHILE DRIVING (65 MPH) ON I 95 THROUGH RICHMOND VIRGINIA, AT 12:30 AFTER MIDNIGHT, MY 2002 FORD EXPLORER (62,000 MILES) DEVELOPED A VIBRATION. I MADE IT TO THE FORD DEALER AND LEFT IT FOR REPAIRS. THE REAR END BEARING, AXLE SHAFT, CV JOINT FAILED. FOUR (4) DAYS LATER I WAS ON THE ROAD. IT WAS A VERY FRIGHTENING EXPERIENCE. FORD WOULD NOT ACCEPT RESPONSIBILITY. THERE IS NO MAINTENANCE ON THE REAR AXLE BEARINGS. THIS IS A NEW DESIGN AND I BOUGHT AN EARLY UNIT.*AK

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