NHTSA Complaint #10217586 — 2002 FORD EXPLORER SUSPENSION:REAR:AXLE:SPINDLE

Complaint Details

ODI Number	10217586
Vehicle	2002 FORD EXPLORER
Component	SUSPENSION:REAR:AXLE:SPINDLE
Date of Incident	February 8, 2008
Date Filed	February 10, 2008
Mileage	83,343 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

MY 2002 FORD EXPLORER HAD REAR AND FRONT HOWLING NOISES SIMILAR TO A JET DURING TAKE OFF. ALSO WAS VERY UNSTABLE AT HIGHER SPEEDS. FORD DEALERSHIP FOUND BOTH REAR WHEEL BEARINGS AND REAR DIFFERENTIAL BEARINGS NEED REPLACING. THEY ALSO STATED THAT THE REAR HAD SUCH A WOBBLE THAT IT WOULD DANGEROUS TO DRIVE IN ITS CURRENT CONDITION. JUST THE REAR WHEEL BEARINGS COST ME ALMOST $600. ON FURTHER INVESTIGATION THEY FOUND THE FRONT HUBS AND RING AND PINION NOISY AND ALSO IN NEED OF REPLACEMENT. THE TOTAL FOR THESE REPAIRS IS NEARING $3000. NO WONDER FORD IS HEADING INTO BANKRUPTCY! THIS VEHICLE STILL HAS WELL UNDER 100,000 MILES, HAS NEVER TOWED, PLOWED OR USED OFF-ROAD, ALL HIGHWAY MILEAGE. IS THIS WHY THEY SAY FORD IS FIX OR REPAIR DAILY? MY NEXT VEHICLE WILL NOT BE FORD FOR SURE. FORD NEEDS TO HAVE THESE ISSUES RECALLED AND FIXED BEFORE SOMEBODY GETS HURT. *TR

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