NHTSA Complaint #10030978 — 2000 FORD FOCUS

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10030978
Vehicle	2000 FORD FOCUS
Component	SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
Date of Incident	July 27, 2003
Date Filed	August 6, 2003
Mileage	21,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MI

Consumer Description

FRONT COIL SPRING IS FRACTURED. FORD MOTOR COMPANY'S CUSTOMER SATISFACTION PROGRAM 03M02 ONLY COVERS CARS BUILT THROUGH DECEMBER 1999. MY VEHICLE WAS BUILT IN MAY 2000. FORD'S COVERAGE DOES NOT EXTEND TO ALL AFFECTED VEHCILES OR FORD HAS ANOTHER PROBLEM WITH FRONT COIL SPRINGS ON FOCUS. VERY HIGH EFFORTS TO SHIFT IN AND OUT OF 1ST, 3RD AND 5TH GEARS - DIFFICLULT TO SHIFT GEARS RESULTING IN INCREASED TIME AND ATTENTION TO SHIFT GEARS.

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#10213975 — January 6, 2008 — DRIVER SIDE FRONT COIL SPRING SNAPPED. *TR

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