NHTSA Complaint #10029020 — 2002 FORD FOCUS

SUSPENSION:REAR issue reported to NHTSA

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Complaint Details

ODI Number	10029020
Vehicle	2002 FORD FOCUS
Component	SUSPENSION:REAR
Date of Incident	July 23, 2003
Date Filed	July 23, 2003
Mileage	3,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

LEFT REAR WHEEL TIPPING IN AT TOP SO MUCH THAT YOU COULD SEE IT BEFORE 3500 MILES. THIS CAUSES THE REAR END TO BE MUCH "LOOSER" THAN IS NORMAL OR ACEPTABLE. FORD PROVIDES NO ADJUSTMENT FOR CAMBER IN REAR AND THIS CAUSED LEFT REAR TIRE TO HAVE A CUPPING PATTERN ON THE INSIDE EDGE. APPARENTLY IF THE CAMBER ISN'T CORRECT TO BEGIN IT WILL THROW OFF THE WHOLE ALIGNMENT. ONE DEALER CHECKED AND SAID IT WAS IN SPEC. AT 15,000 MI. FOUND DEALER WHO UNDERSTOOD THE PROBLEM AND INSTALLED A JUST RELEASED SHIM KIT. FORD REFUSING TO COVER KIT, ALIGNMENT, OR TIRE UNDER " BUMPER-TO-BUMPER" WARRANTY (TRYING TO CLAIM IT IS A NORMAL WEAR ITEM, OR A TIRE PROBLEM, OTHER TIRES ARE FINE!). HAD TO PAY $142 + TIRE SO THAT THE REAR END DOESN'T COME AROUND CAUSE AN ACCIDENT.*AK

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