NHTSA Complaint #10028797 — 1998 DODGE DURANGO

WE HAD NOTICED THAT THE TRANMISSION WAS ACTING VERY SLUGGISH. DESPITE HAVING THE VEHICLE CHECKED, OUR LOCAL SHOP COULD NOT FIND A PROBLEM. WHILE ON OUR WAY TO FLORIDA, JUST OUTSIDE OF BIRMINGHAM ALABAMA WITH TWO CHILDREN IN THE CAR, DRIVING 70 MPH ON THE INTERSTATE, WE HAD A CATASTROPHIC FAILURE IN THE VEHICLE. THE TRANSFER CASE BLEW UP AND BOTH DRIVESHAFTS BROKE. WE WERE ABLE TO BE ABLE TO STOP THE VEHICLE WITHOUT CAUSING AN ACCIDENT, OR HAVING ANOTHER VEHICLE HIT US, DESPITE THE BLACK COUD OF TRANSFER CASE FLUID TRAILING BEHIND US. THE VEHICLE REQUIRED EXTENSIVE SERVICE - TO THE TUNE OF $ 2,600.00. WE HAD 95,000 MILES ON THE VEHICLE AND WERE OFFERED NO ASSISTANCE BY CHRYSLER. IN FACT, NOT EVEN AN OFFER TO ASSIST US WITH THE RENTAL CARS WE WERE FORCED TO TAKE.