NHTSA Complaint #10102679 — 1998 DODGE DURANGO

DODGE DEALER REPORTED THAT BALL JOINTS ON 1998 DODGE DURANGO HAVE EXCESSIVE WEAR AND REQUIRE REPLACEMENT. THE QUOTE TO REPLACE EXCEEDED $2000 AND I WAS TOLD AT THE TIME THAT THE RECALL WAS PENDING. I AM THE ORIGINAL OWNER, VEHICLE MILEAGE IS 76,898. VIN IS [XXX]. I SEE THAT THE RECALL IS FOR 2000 THROUGH 2003 AND THAT WARRANTY ON 2000 THRU 2003 MODELS WAS EXTENDED TO 100,000 MILES FOR BALL JOINTS. IS THERE ANY RECOURSE? ISN'T THIS THE SAME SUSPENSION DESIGN AS THE 2000 MODEL? I ALSO REPLACED THE REAR AXLE IN 2003 FOLLOWING A TOTAL FAILURE RESULTING IN REAR LOCKING UP AND SHEARING THE U-JOINT AND DROPPING THE DRIVE SHAFT WHILE DRIVING. REPLACEMENT COST EXCEEDED $3000 AND I WAS TOLD AT THE TIME THAT THIS IS A KNOWN PROBLEM WITH DURANGO'S AS WELL. *JB UPDATED 07/24/2012* JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)