NHTSA Complaint #10018863 — 2002 VOLKSWAGEN JETTA VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Complaint Details

ODI Number	10018863
Vehicle	2002 VOLKSWAGEN JETTA
Component	VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Date of Incident	May 16, 1997
Date Filed	May 17, 2003
Mileage	1,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

I HAD BOTH THE PASSENGER SIDE WINDOW AND THE DRIVER SIDE WINDOW FALL INTO THE DOOR FRAME WITHIN A MATTER OF MONTHS. BOTH TIMES THE WINDOWS WERE FIXED, HOWEVER, THEY WERE RELUCTANT TO FIX THE PROBLEM AS IF IT HAD BEEN MY FAULT. I HAVE A SMALL CHILD AND I DON'T THINK HE APPRECIATES ASPHYXIATION FROM SO MUCH WIND IN HIS FACE ON THE LONG DRIVES TO THE DEALER TO BE REPLACED. THIS IS JUST ONE OF THE PROBLEMS ON THIS CAR, THE CLUTCH GETS STUCK (REPAIRED TWICE), THE SUNROOF TRIM BROKE OFF AND NEEDED TO BE REPLACED, THE ENGINE MAKES A RATTLING NOISE WHEN SHIFTING (FIXED TWICE), STEREO SYSTEM SWALLOWED MY CD (TWICE BEFORE NEW SYSTEM INSTALLED), AND AIR CONDITIONING RELEASES AN AWFUL MOLDY SMELL WHEN TURNED ON WHICH DEALER REFUSES TO ATTEMPT TO FIX. BOUGHT CAR IN VALENCIA VOLKSWAGEN IN VALENCIA, CA. SOLUTION SIMPLE, TRADED IN MY 1YR OLD CAR FOR A BETTER CAR, ONE THAT WORKS! *JB

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#10146613 — December 30, 2005 — I PURCHASED THE CAR NEW IN JUNE AS A LEFT OVER, HAD IT A MONTH AND THE WINDOW ON THE DRIVERS SIDE FELL TO THE BOTTOM ...

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