NHTSA Complaint #10010723 — 2003 FORD F-350 SD ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10010723
Vehicle	2003 FORD F-350 SD
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	March 17, 2003
Date Filed	March 19, 2003
Mileage	4,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NV

Consumer Description

FORD F350 CREW CAB WITH 6.0-LITER DIESEL ENGINE. THE TURBO RANDOMLY SHUTS DOWN AND THE VEHICLE WILL NOT ACCELERATE OVER 45 - 50 MPH. THE ONLY TEMPORARY FIX IS TO TURN THE ENGINE OFF AND RESTART THE VEHICLE. MY SPOUSE WAS NEARLY REAR ENDED BY A HAY TRUCK WHILE TRYING TO GET ONTO THE HIGHWAY. THE VEHICLE HAS HAD THREE COMPUTER PROGRAM UPDATES - NONE OF WHICH HAS FIXED THE PROBLEM. FORD HAS NOW TOLD THE FLEET SERVICE DEPARTMENT THEY ARE AWARE OF THE PROBLEM BUT DO NOT KNOW HOW TO FIX IT. FORD DOES NOT HAVE AN "UPDATE" TO FIX THIS PROBLEM AND TOLD THE SERVICE DEPARTMENT TO RETURN THE VEHICLE TO US TO DRIVE UNTIL THEY COME UP WITH A SOLUTION. *NLM

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