NHTSA Complaint #10232916 — 2003 FORD F-350 SD ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10232916
Vehicle	2003 FORD F-350 SD
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	June 24, 2008
Date Filed	July 1, 2008
Mileage	67,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

I PURCHASED THIS TRUCK IN NOVEMBER 2004 WITH 42,000 MILES. IT NOW HAS 67,000 MILES AND BLOWN HEAD GASKETS. THE WARRANTY EXPIRED ON 28 MAY 2008 AND I DID NOT RENEW BECAUSE THERE WERE NO PROBLEMS AND IT HAS SUCH LOW MILEAGE. ON 24 JUNE 2008 THE HEAD GASKETS FAILED WHILE HAULING A HORSE TRAILER. FORD WILL NOT DO ANYTHING AND THE COST WILL BE IN EXCESS OF 4,000 DOLLARS. EVIDENTLY, THERE IS A KNOWN PROBLEM ABOUT EGR COOLERS LEAKING WHICH WOULD HAVE CAUSED THE PROBLEM. THIS TRUCK HAS BEEN WELL MAINTAINED AT A REPUTABLE DEALER THROUGH THE 3.5 YEARS THAT I HAVE OWNED IT. IS THERE ANY HELP THAT I CAN GET OR ADDRESSES WHERE THIS COMPLAINT MAY BE SENT? I WILL NEVER BUY A FORD PRODUCT AGAIN, AND THAT IS SAD. *TR

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