NHTSA Complaint #10005177 — 2002 VOLKSWAGEN PASSAT

ELECTRICAL SYSTEM:IGNITION issue reported to NHTSA

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Complaint Details

ODI Number	10005177
Vehicle	2002 VOLKSWAGEN PASSAT
Component	ELECTRICAL SYSTEM:IGNITION
Date of Incident	January 31, 2003
Date Filed	February 3, 2003
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

IGNITION COIL ON 2002 PASSAT--LUCKILY, THIS DID NOT HAPPEN ON THRUWAY. CAR BUCKED, UNABLE TO GET OVER 45 MPH. THIS HAPPENING AT A HIGH SPEED WOULD BE A DEFINITE SAFETY HAZARD. CAR WAS TOWED TO DEALERSHIP; PARTS WILL NOT BE AVAILABLE FOR AT LEAST ANOTHER WEEK--EVEN THEN ONLY ONE OF FOUR WILL BE REPLACED. TALKED TO VW CUSTOMER RELATIONS==INDICATED MANUFACTURER IN GERMANY IS NOW ON 3 SHIFT BASIS STRUGGLING TO MEET DEMAND. I DON'T UNDERSTAND WHY OWNERS WERE NOT NOTIFIED, WHY THIS IS NOT A SAFETY RECALL, WHY WE DON'T KNOW WHEN OR IF ALL COILS WILL BE REPLACED. I WOULD NOT TRUST THIS CAR ON THE ROAD.

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