NHTSA Complaint #10351308 — 2002 VOLKSWAGEN PASSAT

TL* THE CONTACT OWNS A 2002 VOLKSWAGEN PASSAT. THE CONTACT WAS DRIVING 70 MPH WHEN THE VEHICLE BEGAN TO SHAKE ABNORMALLY AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE INDEPENDENTLY DECELERATED FROM 70 MPH TO 20 MPH. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE IGNITION COIL SPRING FAILED. THE COIL SPRINGS AND SPARK PLUGS WERE REPLACED AT THE CONTACT'S EXPENSE. THE CONTACT STATED THIS WAS THE FIFTH TIME THE IGNITION COIL SPRINGS FAILED. THE VEHICLE WAS NOT UNDER RECALL AND THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 161,000.