NHTSA Complaint #10002730 — 2002 FORD EXPLORER

ENGINE AND ENGINE COOLING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report
Vehicle Towed

Complaint Details

ODI Number 10002730
Vehicle 2002 FORD EXPLORER
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage 15,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State TX

Consumer Description

I HAVE A 2002 FORD EXPLORER AND HAVE HAD NUMEROUS PROBLEMS THAT THE DEALER HAS NOT BEEN ABLE TO FIX. AT ANY SPEED THE ENGINE IS CONSTANTLY MAKING A TICKING NOISE. SOMETIMES WHEN MAKING A COMPLETE STOP THE TRUCK WILL STALL AND THEN JERK FORWARD WHEN I AM TRYING TO PUSH ON THE GAS TO GO. THIS HAPPENS SO MUCH AND I HAVE SENT IT IN NUMEROUS TIMES FOR THIS AND NO SOLUTION. THIS ALSO HAPPENED TWICE ON THE FREEWAY WHEN I HAD TO PRESS ON THE BRAKES TO STOP QUICKLY THE TRUCK LOCKED UP FOR ABOUT 5-10 SECONDS AND THEN JERKED FORWARD. I STILL HAVE TO DEAL WITH THIS SITUATION SINCE I AM IN A LEASE AND THE DEALERSHIP SAYS THEY CAN'T FIND ANYTHING WRONG. I TELL THEM IT IS DANGEROUS FOR ME TO BE DRIVING THIS VEHICLE. TWICE AT A STOP SIGN I TOOK MY FOOT OFF THE BRAKE TO GO BUT THE TRUCK STARTING MOVING BACKWARDS. I PRESSED THE BRAKE AGAIN THEN RELEASED AND IT STILL MOVED BACKWARDS. I THEN PUT IT IN PARK AND THEN BACK IN DRIVE AND THEN IT MOVE FORWARDED. I TOOK THE TRUCK IN AGAIN THE NEXT DAY AND TOLD HIM THE SITUATION AND STILL NOTHING WAS DONE.

Related Complaints for the 2002 FORD EXPLORER

Other ENGINE AND ENGINE COOLING Complaints

#10574652 I HAD TO REPLACE TRANSMISSION AND SOLENOID, COSTING OVER $2500. *TR
#10546818 HEARD A KNOCKING NOISE WENT TO MECHANIC. WAS TOLD I BLEW A TWO HOLES THROUGH TIMING CHAIN COVER. WENT ONLINE FOUND ...
#10459987 I WAS DRIVING ON THE FREEWAY WHEN I LOOKED BACK IN MY REAR VIEW MIRROR AND NOTICED SMOKE BILLOWING OUT THE BACK OF MY...
#10451828 THE PROBLEM IS A SUDDEN CRACKING OF THE INTAKE MANIFOLD CAUSING SLOW COOLANT LOSS. WHEN THE INTAKE FAILS THE ENGINE C...
#10451705 DUE TO A DEFECT, WE HAD TO HAVE THE TRANSMISSION REPLACED (THANK GOD IT WAS STILL UNDER WARRANTY)...THEN HAD TO HAVE ...

Recent Complaints for the 2002 FORD EXPLORER

#11672158 STRUCTURE:BODY September 2, 2023 at about 6 pm I pulled over to grab a couple water bottles from the rear of my 2002 Ford Explorer S...
#11672158 UNKNOWN OR OTHER September 2, 2023 at about 6 pm I pulled over to grab a couple water bottles from the rear of my 2002 Ford Explorer S...
#11594472 AIR BAGS The contact owns a 2002 Ford Explorer. The contact stated that while her fiancé was driving 45 MPH, the driver’s side...
#11557714 ENGINE The contact owns a 2002 Ford Explorer. The contact stated while driving 45 MPH, the vehicle shut off. The contact was...
#11483635 ENGINE The contact owns a 2002 Ford Explorer. The contact stated that the steering wheel intermittently seized while driving...
Check any vehicle history by VIN - Free vehicle history report