NHTSA Complaint #10000447 — 2002 VOLKSWAGEN PASSAT

ELECTRICAL SYSTEM:IGNITION issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10000447
Vehicle	2002 VOLKSWAGEN PASSAT
Component	ELECTRICAL SYSTEM:IGNITION
Date of Incident	December 31, 2002
Date Filed	December 31, 2002
Mileage	16,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IA

Consumer Description

FAILED COIL PACK ON VEHICLE AFTER ONLY 16000 MILES. DEALER SERVICE ADVISER STATED THAT VW IS AWARE OF THIS PROBLEM IN ALL 2001 THRU 2003 VW PASSATS WITH 1.8 LITER TURBO ENGINES. SERVICE ADVISER STATED THAT VW IS HAVING SO MANY FAILURES ON THIS PRODUCT THAT THE PART HAD TO BE ORDERED THROUGH VIN DIRECT FROM GERMANY. THEY WILL NOT REPLACE ALL FOUR COILS, ONLY THE FAILED ITEMS. VEHICLE FAILED ON HIGHWAY AND BECAME A SAFETY HAZARD TO OTHER MOTORISTS UNTIL I COULD NEGOTIATE TO SAFE AREA TO INVESTIGATE FAILURE. TS

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