2014 ZERO SR — Problems, Recalls & Safety Data
N/A
Safety Rating
3
Owner Complaints
1
Recall
0
Service Bulletins
0
Investigations
Overview of the 2014 ZERO SR
The 2014 ZERO SR has received a total of 3 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with ENGINE AND ENGINE COOLING:ENGINE. The most commonly reported problems involve the Electrical System (1 complaint), Engine (1 complaint), and Exterior Lighting (1 complaint).
Recalls for the 2014 ZERO SR
NHTSA has recorded 1 recall for the 2014 ZERO SR, potentially affecting up to 94 vehicles.
Recall 14V119000 — ENGINE AND ENGINE COOLING:ENGINE
| 94 vehicles affected
Defect: Zero Motorcycles, Inc. (Zero) is recalling certain model year 2014 Zero SR motorcycles manufactured December 30, 2013, through February 20, 2014, 2014 Zero S motorcycles manufactured December 26, 2013, through February 18, 2014, Zero DS motorcycles manufactured January 24, 2013, through February 4, 2014, and 2014 Zero FX motorcycles manufactured January 14, 2014, through January 27, 2014. Due to a...
Consequence: If the rotor contacts the stator, the motor could seize, locking up the rear wheel which could increase the risk of a crash.
Remedy: Zero will notify owners, and dealers will test the motor and if it fails testing, replace it, free of charge. The recall began in April 11, 2014. Owners may contact Zero at 1-888-786-9316 (1-888-RUN-ZERO).
View full details →Owner Complaints for the 2014 ZERO SR
3 complaints have been filed with NHTSA for the 2014 ZERO SR. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 1 | 1 | 0 | 0 | 0 |
| Engine | 1 | 1 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 1 | 0 | 0 | 0 |
Most Recent Complaints
I COULD HAVE DIED. FOR 7 MONTHS MY 2014 ZERO SR HAS BEEN WAITING ON ZERO SERVICE. I WAS ORIGINALLY TOLD A NEW BATTERY WAS NEEDED. MOTORCYCLE WOULD NOT ACCELERATE PAST 50-55MPH AND RANGE HAD FALLEN FROM 70-90 MILES TO LESS THEN 20 MILES. ZERO MADE EXCUSES FOR MONTHS WHY THEY COULDN'T PROPERLY SERVICE. I SPOKE WITH AN AARON SEVERAL TIMES, ALSO ZACK. ZERO THEN REPLACED THE CONTROLLER CLAIMING IT WAS DEFECTIVE AND THERE WERE NO PROBLEMS WITH THE BATTERY. I FINALLY RECEIVED THE SR BACK AND IN HEAVY TRAFFIC, THE MOTORCYCLE DROPPED FROM A FULL CHARGE TO 18% IN ONLY 16 MILES AND THEN COMPLETELY SHUT OFF WITHOUT ANY WARNING WHILE GOING ABOUT 40 MPH. IT WOULD NOT GO FASTER THEN 40MPH. I MANAGED TO MOVE BETWEEN 2 CARS TO THE SHOULDER, BUT I SMASHED MY LEG ON THE RAILING IN THE PROCESS. SR TURNED BACK ON A FEW SECONDS LATER AND I MADE IT A MILE TO THE EXIT BEFORE IT TURNED OFF AGAIN AS I WAS CROSSING THE ROAD.
I COULD HAVE DIED. FOR 7 MONTHS MY 2014 ZERO SR HAS BEEN WAITING ON ZERO SERVICE. I WAS ORIGINALLY TOLD A NEW BATTERY WAS NEEDED. MOTORCYCLE WOULD NOT ACCELERATE PAST 50-55MPH AND RANGE HAD FALLEN FROM 70-90 MILES TO LESS THEN 20 MILES. ZERO MADE EXCUSES FOR MONTHS WHY THEY COULDN'T PROPERLY SERVICE. I SPOKE WITH AN AARON SEVERAL TIMES, ALSO ZACK. ZERO THEN REPLACED THE CONTROLLER CLAIMING IT WAS DEFECTIVE AND THERE WERE NO PROBLEMS WITH THE BATTERY. I FINALLY RECEIVED THE SR BACK AND IN HEAVY TRAFFIC, THE MOTORCYCLE DROPPED FROM A FULL CHARGE TO 18% IN ONLY 16 MILES AND THEN COMPLETELY SHUT OFF WITHOUT ANY WARNING WHILE GOING ABOUT 40 MPH. IT WOULD NOT GO FASTER THEN 40MPH. I MANAGED TO MOVE BETWEEN 2 CARS TO THE SHOULDER, BUT I SMASHED MY LEG ON THE RAILING IN THE PROCESS. SR TURNED BACK ON A FEW SECONDS LATER AND I MADE IT A MILE TO THE EXIT BEFORE IT TURNED OFF AGAIN AS I WAS CROSSING THE ROAD.
I COULD HAVE DIED. FOR 7 MONTHS MY 2014 ZERO SR HAS BEEN WAITING ON ZERO SERVICE. I WAS ORIGINALLY TOLD A NEW BATTERY WAS NEEDED. MOTORCYCLE WOULD NOT ACCELERATE PAST 50-55MPH AND RANGE HAD FALLEN FROM 70-90 MILES TO LESS THEN 20 MILES. ZERO MADE EXCUSES FOR MONTHS WHY THEY COULDN'T PROPERLY SERVICE. I SPOKE WITH AN AARON SEVERAL TIMES, ALSO ZACK. ZERO THEN REPLACED THE CONTROLLER CLAIMING IT WAS DEFECTIVE AND THERE WERE NO PROBLEMS WITH THE BATTERY. I FINALLY RECEIVED THE SR BACK AND IN HEAVY TRAFFIC, THE MOTORCYCLE DROPPED FROM A FULL CHARGE TO 18% IN ONLY 16 MILES AND THEN COMPLETELY SHUT OFF WITHOUT ANY WARNING WHILE GOING ABOUT 40 MPH. IT WOULD NOT GO FASTER THEN 40MPH. I MANAGED TO MOVE BETWEEN 2 CARS TO THE SHOULDER, BUT I SMASHED MY LEG ON THE RAILING IN THE PROCESS. SR TURNED BACK ON A FEW SECONDS LATER AND I MADE IT A MILE TO THE EXIT BEFORE IT TURNED OFF AGAIN AS I WAS CROSSING THE ROAD.
Safety Rating for the 2014 ZERO SR
NHTSA has not yet tested the 2014 ZERO SR in its New Car Assessment Program.
Technical Service Bulletins for the 2014 ZERO SR
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2014 ZERO SR
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the ZERO SR
- 2014 ZERO SR (current)
- 2015 ZERO SR — 3 complaints
- 2017 ZERO SR — 0 complaints
- 2018 ZERO SR — 1 complaint