Vehicle Safety Data

2016 WESTERN STAR 5700 — Problems, Recalls & Safety Data

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N/A

Safety Rating

0

Owner Complaints

5

Recalls

ACTIVE RECALL

28

Service Bulletins

0

Investigations

Overview of the 2016 WESTERN STAR 5700

The 2016 WESTERN STAR 5700 has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 6 recall campaigns affecting this vehicle, covering issues with VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW, EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, EXTERIOR LIGHTING:BRAKE LIGHTS. 28 technical service bulletins have been issued by Daimler Trucks North America LLC for this model year.

Recalls for the 2016 WESTERN STAR 5700

NHTSA has recorded 6 recalls for the 2016 WESTERN STAR 5700, potentially affecting up to 906,195 vehicles.

Recall 19V792000 — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW

| 2,725 vehicles affected

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle.

Consequence: If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.

Remedy: DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-836.

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Recall 17V761000 — EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

| 438,255 vehicles affected

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.

Consequence: If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.

Remedy: DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number...

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Recall 17V761000 — EXTERIOR LIGHTING:BRAKE LIGHTS

| 438,255 vehicles affected

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.

Consequence: If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.

Remedy: DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number...

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Recall 17V810000 — EQUIPMENT

| 24,860 vehicles affected

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate...

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at...

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Recall 16V711000 — SEAT BELTS

| 1,944 vehicles affected

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2017 Western Star 4900 and 5700 trucks manufactured March 22, 2013, to September 23, 2016 and equipped with a Stratosphere sleeper cab. The seat belt mounting plate may have a drill hole that is too large.

Consequence: If the plate has a hole that is too big, the plate may fail when it stressed such as in the event of a crash, preventing the seat belt from adequately restraining the seat occupant, increasing the risk of injury.

Remedy: DTNA will notify owners, and dealers will reinforce the seat belt mounting plate, free of charge. An interim notice was mailed to owners on December 7 2016. The final remedy is now available. A second notice was mailed to owners...

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Recall 16V634000 — POWER TRAIN:AXLE HUBS

| 156 vehicles affected

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2017 Freightliner M2 Business Class, 108 SD, 114 SD, Cascadia, Coronado, Western Star 4700, 4800, and 5700 XE trucks manufactured March 15, 2013, to July 29, 2016 and equipped with Conmet aluminum non-high capacity hubs. These vehicles specify a front axle weight limit that may be greater than that...

Consequence: If a wheel separates from the axle, there would be an increased risk of a crash.

Remedy: DTNA will notify owners, and dealers will replace the front axle hubs, free of charge. The recall began during November 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-718.

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Owner Complaints for the 2016 WESTERN STAR 5700

No complaints have been filed with NHTSA for the 2016 WESTERN STAR 5700.

Safety Rating for the 2016 WESTERN STAR 5700

NHTSA has not yet tested the 2016 WESTERN STAR 5700 in its New Car Assessment Program.

Technical Service Bulletins for the 2016 WESTERN STAR 5700

Daimler Trucks North America LLC has issued 28 technical service bulletins (TSBs) for the 2016 WESTERN STAR 5700. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

DT12 Trans Chafe — EQUIPMENT

DTNA received a field notification on multiple units regarding diagnostic fault codes that were found to be causing issues to the After Treatment Control Module (ACM). These fault codes indicated that the ACM communication message was not received by the Motor Control Module (MCM) which in certain cases, led to...

TechTalk6001 — POWER TRAIN:CLUTCH ASSEMBLY

Tech Talk discussion for 1 DT12 COUNTERSHAFT BRAKE

TechTalk6001 — SERVICE BRAKES

Tech Talk discussion for 1 DT12 COUNTERSHAFT BRAKE

SBW42-013 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS

Western Star Service Bulletin for Meritor Steer Axle Drum Brake Squeal. Some Western Star 5700 vehicles equipped with Meritor steer axle drum brakes with a front axle rating less than 13,300 lb (6038 kg) have experienced brake squealing noise when the service brakes are applied at lower speeds. NOTE: This...

SBW31-016 — EQUIPMENT ADAPTIVE/MOBILITY

Western Star Bulletin for Non-Airliner Rear Suspension Crossmember Fastener Change. With the start of production on March 2, 2020, the fasteners used to assemble the non-Airliner rear suspension (bogie) crossmember have changed. The rear suspension bogie crossmember gussets to the C-channel will be assembled with 5/8–18 fasteners. This change includes...

SBW72-008 — STRUCTURE

Service Bulletin for Window Regulator Retrofit.

SB26-004 — POWER TRAIN

Service Bulletin for DT12 Transmission Cooler Retrofit

18TL17 DDE W7155 — EQUIPMENT

DDE W715589050700 - Pin Drive Wrench

D18M4 Remanufact — POWER TRAIN:AUTOMATIC TRANSMISSION

Field Service Campaign: Remanufactured Detroit? DT12? Transmission

D17M1 GHG17 DD15 — ELECTRICAL SYSTEM:SOFTWARE

Field Service Campaign: GHG17 DD15 Model Year 2016 Diesel Particulate Filter (DPF)

Showing 10 of 28 technical service bulletins.

NHTSA Investigations for the 2016 WESTERN STAR 5700

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the WESTERN STAR 5700

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Other WESTERN STAR Models

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