2023 WESTERN STAR 4700 — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
4
Recalls
1
Service Bulletin
0
Investigations
Overview of the 2023 WESTERN STAR 4700
The 2023 WESTERN STAR 4700 has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 10 recall campaigns affecting this vehicle, covering issues with SUSPENSION:CRITICAL FASTENERS. 1 technical service bulletin have been issued by Daimler Trucks North America, LLC for this model year.
Recalls for the 2023 WESTERN STAR 4700
NHTSA has recorded 10 recalls for the 2023 WESTERN STAR 4700, potentially affecting up to 58,210 vehicles.
Recall 25V760000 — SUSPENSION:CRITICAL FASTENERS
| 18,783 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2026 Western Star 49X, Freightliner Business Class M2, Freightliner 114SD, Freightliner 108SD, 2021-2026 Western Star 47X, 2021-2023 Freightliner 122SD, 2022 Western Star 48X, and 2023 Western Star 4700 vehicles. The axle clamp fasteners may be loose, which can result in a loss of vehicle control.
Consequence: A loss of vehicle control increases the risk of a crash.
Remedy: Dealers will inspect and tighten the fasteners, as necessary, free of charge. Owner notification letters were mailed December 29, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1027.
View full details →Recall 25V760000 — SUSPENSION:CRITICAL FASTENERS
| 18,783 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2026 Western Star 49X, Freightliner Business Class M2, Freightliner 114SD, Freightliner 108SD, 2021-2026 Western Star 47X, 2021-2023 Freightliner 122SD, 2022 Western Star 48X, and 2023 Western Star 4700 vehicles. The axle clamp fasteners may be loose, which can result in a loss of vehicle control.
Consequence: A loss of vehicle control increases the risk of a crash.
Remedy: Dealers will inspect and tighten the fasteners, as necessary, free of charge. Owner notification letters were mailed December 29, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1027.
View full details →Recall 25V760000 — SUSPENSION:CRITICAL FASTENERS
| 18,783 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2026 Western Star 49X, Freightliner Business Class M2, Freightliner 114SD, Freightliner 108SD, 2021-2026 Western Star 47X, 2021-2023 Freightliner 122SD, 2022 Western Star 48X, and 2023 Western Star 4700 vehicles. The axle clamp fasteners may be loose, which can result in a loss of vehicle control.
Consequence: A loss of vehicle control increases the risk of a crash.
Remedy: Dealers will inspect and tighten the fasteners, as necessary, free of charge. Owner notification letters were mailed December 29, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1027.
View full details →Recall 23V238000 — STEERING:LINKAGES:TIE ROD ASSEMBLY
| 306 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 FCCC Shuttle Chassis, 2022-2023 FCCC RV Chassis, FCCC Van Chassis, Van Chassis Gas, 2023 Freightliner Cascadia, Freightliner Business Class M2, Thomas Built Bus School Bus Chassis, Western Star 4700, Western Star 47X, Western Star 4900, and Western Star 49X commercial buses. The tie rod may be missing a fastener, allowing...
Consequence: A detached steering arm can result in a sudden loss of steering control, increasing the risk of a crash.
Remedy: DTNA will inspect and repair or replace the tie rod assembly as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL970.
View full details →Recall 22V722000 — STEERING:LINKAGES:TIE ROD ASSEMBLY
| 36 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2022-2023 Western Star 4700 and 2023 Western Star 4900, 49X, 6900, and Freightliner 114SD vehicles. The tie rod clamps may have been improperly heat-treated, causing them to crack and allowing the tie rods to separate.
Consequence: Tie rod separation can result in a sudden loss of steering, increasing the risk of a crash.
Remedy: Dealers will replace the tie rod clamps, free of charge. Owner notification letters were mailed Marc 15, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL955.
View full details →Recall 22V722000 — STEERING:LINKAGES:TIE ROD ASSEMBLY
| 36 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2022-2023 Western Star 4700 and 2023 Western Star 4900, 49X, 6900, and Freightliner 114SD vehicles. The tie rod clamps may have been improperly heat-treated, causing them to crack and allowing the tie rods to separate.
Consequence: Tie rod separation can result in a sudden loss of steering, increasing the risk of a crash.
Remedy: Dealers will replace the tie rod clamps, free of charge. Owner notification letters were mailed Marc 15, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL955.
View full details →Recall 22V722000 — STEERING:LINKAGES:TIE ROD ASSEMBLY
| 36 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2022-2023 Western Star 4700 and 2023 Western Star 4900, 49X, 6900, and Freightliner 114SD vehicles. The tie rod clamps may have been improperly heat-treated, causing them to crack and allowing the tie rods to separate.
Consequence: Tie rod separation can result in a sudden loss of steering, increasing the risk of a crash.
Remedy: Dealers will replace the tie rod clamps, free of charge. Owner notification letters were mailed Marc 15, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL955.
View full details →Recall 22V722000 — STEERING:LINKAGES:TIE ROD ASSEMBLY
| 36 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2022-2023 Western Star 4700 and 2023 Western Star 4900, 49X, 6900, and Freightliner 114SD vehicles. The tie rod clamps may have been improperly heat-treated, causing them to crack and allowing the tie rods to separate.
Consequence: Tie rod separation can result in a sudden loss of steering, increasing the risk of a crash.
Remedy: Dealers will replace the tie rod clamps, free of charge. Owner notification letters were mailed Marc 15, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL955.
View full details →Recall 22V722000 — STEERING:LINKAGES:TIE ROD ASSEMBLY
| 36 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2022-2023 Western Star 4700 and 2023 Western Star 4900, 49X, 6900, and Freightliner 114SD vehicles. The tie rod clamps may have been improperly heat-treated, causing them to crack and allowing the tie rods to separate.
Consequence: Tie rod separation can result in a sudden loss of steering, increasing the risk of a crash.
Remedy: Dealers will replace the tie rod clamps, free of charge. Owner notification letters were mailed Marc 15, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL955.
View full details →Recall 22V554000 — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
| 1,375 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Freightliner 108SD, 114SD, Business Class M2, Cascadia, 2023 Freightliner FCCC MC, MT45, S2C 106CAB, XCM, S2RV 106CAB, XCR, XCS, and 2023 Western Star 4700, 49X, and 47X vehicles. The engine control module (ECM) may experience an internal short-circuit, which can result in an unexpected engine shut down.
Consequence: Unexpected engine shut down can increase the risk of a crash.
Remedy: Cummins will replace the ECM, free of charge. Owner notification letters are expected to be mailed September 26, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-949.
View full details →Owner Complaints for the 2023 WESTERN STAR 4700
No complaints have been filed with NHTSA for the 2023 WESTERN STAR 4700.
Safety Rating for the 2023 WESTERN STAR 4700
NHTSA has not yet tested the 2023 WESTERN STAR 4700 in its New Car Assessment Program.
Technical Service Bulletins for the 2023 WESTERN STAR 4700
Daimler Trucks North America, LLC has issued 1 technical service bulletin (TSBs) for the 2023 WESTERN STAR 4700. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
VSWP Customer Letter — ENGINE
Customer letter regarding variable speed water pump.
NHTSA Investigations for the 2023 WESTERN STAR 4700
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the WESTERN STAR 4700
- 2018 WESTERN STAR 4700 — 1 complaint
- 2019 WESTERN STAR 4700 — 0 complaints
- 2020 WESTERN STAR 4700 — 6 complaints
- 2021 WESTERN STAR 4700 — 1 complaint
- 2022 WESTERN STAR 4700 — 0 complaints
- 2023 WESTERN STAR 4700 (current)
- 2024 WESTERN STAR 4700 — 1 complaint
Other WESTERN STAR Models
- WESTERN STAR 4900 — 26 total complaints
- WESTERN STAR 5700 — 7 total complaints
- WESTERN STAR WESTERN STAR — 7 total complaints
- WESTERN STAR CONSTELLATION — 5 total complaints
- WESTERN STAR 4900EX — 4 total complaints
- WESTERN STAR 4964 — 4 total complaints
- WESTERN STAR CONVENTIONAL — 4 total complaints
- WESTERN STAR 47X — 2 total complaints