2020 VOLVO XC60PHEV — Problems, Recalls & Safety Data

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N/A

Safety Rating

1

Owner Complaint

1

Recall

ACTIVE RECALL

0

Service Bulletins

0

Investigations

Overview of the 2020 VOLVO XC60PHEV

The 2020 VOLVO XC60PHEV has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES. The most commonly reported problem area is the Electrical System (1 complaint).

Recalls for the 2020 VOLVO XC60PHEV

NHTSA has recorded 1 recall for the 2020 VOLVO XC60PHEV, potentially affecting up to 291 vehicles.

Recall 24V788000 — SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

| 291 vehicles affected

Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2020 S60, V60, S90I, XC60 and XC90 hybrid vehicles. The pushrod screw joint, connecting to the brake pedal to the hydraulic brake unit, may be loose.

Consequence: A loose brake pedal can result in a loss of braking function, increasing the risk of a crash.

Remedy: Dealers will tighten the brake pedal pushrod screw joint, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo's number for this recall is R10289.

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Owner Complaints for the 2020 VOLVO XC60PHEV

1 complaint has been filed with NHTSA for the 2020 VOLVO XC60PHEV. Below is a breakdown by vehicle component.

Most Recent Complaints

#11696568 | ELECTRICAL SYSTEM | | N/A miles
I received notice of a recall from Volvo related to my XC60 hybrid's battery over the summer. I took the car in to Prestige Volvo in East Hanover on July 15 to get it checked. They stated the battery had bad cells and needed repair. They said the car was not safe to drive and the repair could take a month due to a backorder. I got the car back in August and shortly thereafter, there was a "hybrid system failure" warning and the battery would not charge. I took the car back to Prestige on Sept. 23 and they stated the cell they replaced was bad and the repair would need to be done again and that there was no courtesy car available to use. They stated they did the repair a second time and the replacement cells were also bad. As of today, Oct. 30, they still have the car and they do not know when it will be repaired. I have reached out to Volvo corporate, who has not responded. I have not had a fully functioning car since July and it is entirely because Volvo has been unable to complete the recall work properly and in a timely fashion.

Safety Rating for the 2020 VOLVO XC60PHEV

NHTSA has not yet tested the 2020 VOLVO XC60PHEV in its New Car Assessment Program.

Technical Service Bulletins for the 2020 VOLVO XC60PHEV

No technical service bulletins have been reported for this vehicle.

NHTSA Investigations for the 2020 VOLVO XC60PHEV

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the VOLVO XC60PHEV

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Other VOLVO Models

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