2025 VOLVO EX30 — Problems, Recalls & Safety Data

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N/A

Safety Rating

6

Owner Complaints

1 Crash

1

Recall

ACTIVE RECALL

26

Service Bulletins

0

Investigations

Overview of the 2025 VOLVO EX30

The 2025 VOLVO EX30 has received a total of 6 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY. 26 technical service bulletins have been issued by Volvo Car USA, LLC for this model year. The most commonly reported problems involve the Unknown Or Other (2 complaints), Electrical System (1 complaint), and Forward Collision Avoidance Adaptive Cruise Control (1 complaint).

Recalls for the 2025 VOLVO EX30

NHTSA has recorded 1 recall for the 2025 VOLVO EX30, potentially affecting up to 40 vehicles.

Recall 26V001000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

| 40 vehicles affected

Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2025 EX30 vehicles. The high-voltage battery may experience a short circuit and overheat.

Consequence: A high-voltage battery that overheats increases the risk of a fire.

Remedy: Owners are advised to park outside and away from structures and limit their charge to a maximum of 70% until the recall repair is complete. The remedy is currently under development. Once the repair is available, repairs will be performed...

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Owner Complaints for the 2025 VOLVO EX30

6 complaints have been filed with NHTSA for the 2025 VOLVO EX30. Below is a breakdown by vehicle component.

Most Recent Complaints

#11715539 | ELECTRICAL SYSTEM | | N/A miles
When the car is in drive and I am driving the screen shows a message that the car cannot do a function because the car is in reverse. See photos.
#11715539 | UNKNOWN OR OTHER | | N/A miles
When the car is in drive and I am driving the screen shows a message that the car cannot do a function because the car is in reverse. See photos.
I've owned the EX30 for approximately 3 months. During that time, there have been approx. 5 incidents where after backing the car from a parking spot and switching to drive mode, the entire navigation screen goes blank and the screen displays the car as being in reverse mode. After being advised by Red Bank Volvo, NJ that this likely would be rectified during a major software update, I installed 2 major updates without a resolution to this problem - shortly after the 2nd update, I experienced the issue again. On 11/7/25 I brought the car to service and was told there were no error codes and software was up-to-date so they could do nothing. I called Volvo Customer Service to report the issue, and they advised bringing the car back to service, where a remote diagnostic assessment could be performed with corporate service. I was not advised by Red Bank Volvo that this was an option.
I've owned the EX30 for approximately 3 months. During that time, there have been approx. 5 incidents where after backing the car from a parking spot and switching to drive mode, the entire navigation screen goes blank and the screen displays the car as being in reverse mode. After being advised by Red Bank Volvo, NJ that this likely would be rectified during a major software update, I installed 2 major updates without a resolution to this problem - shortly after the 2nd update, I experienced the issue again. On 11/7/25 I brought the car to service and was told there were no error codes and software was up-to-date so they could do nothing. I called Volvo Customer Service to report the issue, and they advised bringing the car back to service, where a remote diagnostic assessment could be performed with corporate service. I was not advised by Red Bank Volvo that this was an option.
#11698407 | LANE DEPARTURE: BLIND SPOT DETECTION | | N/A miles
I've owned the EX30 for approximately 3 months. During that time, there have been approx. 5 incidents where after backing the car from a parking spot and switching to drive mode, the entire navigation screen goes blank and the screen displays the car as being in reverse mode. After being advised by Red Bank Volvo, NJ that this likely would be rectified during a major software update, I installed 2 major updates without a resolution to this problem - shortly after the 2nd update, I experienced the issue again. On 11/7/25 I brought the car to service and was told there were no error codes and software was up-to-date so they could do nothing. I called Volvo Customer Service to report the issue, and they advised bringing the car back to service, where a remote diagnostic assessment could be performed with corporate service. I was not advised by Red Bank Volvo that this was an option.

View all Unknown Or Other complaints →

Safety Rating for the 2025 VOLVO EX30

NHTSA has not yet tested the 2025 VOLVO EX30 in its New Car Assessment Program.

Technical Service Bulletins for the 2025 VOLVO EX30

Volvo Car USA, LLC has issued 26 technical service bulletins (TSBs) for the 2025 VOLVO EX30. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

37617 — UNKNOWN OR OTHER

This is a TJ -Text only - No attachments - If the customer is interacting with the CSD and the message “Not available when reversing” appears while the Drive gear is engaged, follow the advice under "Service". CSD = Center stack Display
 DHU = Display Head Unit

TJ37570.1.0-2025-11-13 — UNKNOWN OR OTHER

This is a TJ text only no attachments -If a vehicle have DTC PAS-P11C800 set, follow the advice under "Service". Ignore the DTC; nothing needs to be done. This is a ghost DTC, with no actual impact on vehicle functionality.

37394 — BACK OVER PREVENTION: WARNINGS

This is a Tech Journal Text and Image -This journal is to be used as a complement to VIDA fault tracing and if the vehicle shows symptoms of a faulty PAS without specific part defects and one (or more) of the DTCs mentioned below is set, follow the advice under...

37430 — ELECTRICAL SYSTEM

This is a Technical Journal: No Start After Failed OTA Installation. Do not replace any parts.
 To recover the CEM, download SP 80026889, "OTA RESTORE".
 After this has been installed, confirm that the car can now be started and driven.
 Ensure that the car has the latest software by following...

37435 — ELECTRICAL SYSTEM

This is a Technical Journal: Vehicle Fails To Charge On Certain DC Chargers. Check if the vehicle's software is the latest version. If not the latest version, please perform a Total Upgrade

37436 — ELECTRICAL SYSTEM

This is a Technical Journal: Vehicle Fails to Charge on All AC and DC Chargers. Start fault tracing by checking the following:
 1.The condition of the EVI for damage and/or foreign objects.
 - Sample images can be found on page 1 of the attached PDF file.
 2.The connectors at the...

37395 — UNKNOWN OR OTHER

This is a Technical Journal: EX30 - Phone Call Poor Sound/Audio. Do not replace any microphone hardware. A new software (SW) is planned to be released in the beginning of quarter 3 year 2025.

37350 — UNKNOWN OR OTHER

This is a Technical Journal: Towing Hook Interferes with Bumper. When installing or inspecting the towing hook, check the movement when folding / unfolding

37337 — UNKNOWN OR OTHER

This is a Technical Journal: EX30 Digital Key - Information and Troubleshooting Follow Preconditions before activiation of the Digital Key

37357 — UNKNOWN OR OTHER

This is a Technical Journal: EX30 Initial Quality Reporting. Please submit a Vehicle Report on each issue you know about

Showing 10 of 26 technical service bulletins.

NHTSA Investigations for the 2025 VOLVO EX30

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the VOLVO EX30

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Other VOLVO Models

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