2017 VOLKSWAGEN PASSAT Forward Collision Avoidance Automatic Emergency Braking Problems

The emergency breaking incident first occurred on 8 December 2019 as I was entering the parking lot for my apartment complex. There were no obstacles. The second occurrence was reported to the NHTSA on 5 May 2021. The tracking number for the issue is 11415338. The vehicle has exhibited multiple faults with its electronics, including emergency breaking enabling for no apparent reason, lane assist randomly disabling itself (including driving and overnight while parked), parking sensors alerting extreme proximity when nothing it near the vehicle, Infotainment system (failed to move from VW display, locked up, failed to display rear camera with vehicle in reverse and other failures), the rear camera has failed to display and displayed a image "rolling" vertically, wing mirrors have failed to extend or extend after considerable delay, and other issues. All of these issues have been reported to Volkswagen and service has reported no problems. Additional information,...

I HAVE A 2017 VW PASSAT SE. FRONT ASSIST BREAKS OR GETS READY TO BREAK (SHOWS THE BIG CAR SYMBOL ON DASHBOARD AND BEEPS) IN BAD WEATHER LIKE WHILE IT IS RAINY AND THERE ARE NO CARS AROUND ME. IT ALSO HAPPENED A FEW TIMES DURING SUNNY WEATHER. THE CAR SLAMMED THE BREAKS FOR NO REASON. THERE WAS NO CAR IN FRONT OF ME. I WAS GOING LIKE 40-45 MPH. I AM SUPER SCARED IT WILL BRAKE ONE DAY WHEN I AM GOING WITH 60+ ON THE HIGHWAY AND CAUSE A CRASH. A SAFETY SYSTEM THAT IS PURPOSE TO REDUCE THE ACCIDENT RISK OR IMPACT OF A CRASH SHOULD NOT BEHAVE DANGEROUSLY AND BECOME A POTATIAL ACCIDENT CAUSE.

THE PASSAT AUTONOMOUS BRAKING SYSTEM ENGAGED WHILE DRIVING ON A DIVIDED FOUR-LANE STREET WITH NO TRAFFIC OR OBSTRUCTIONS. LANE ASSIST HAS REPEATEDLY DISABLED ITSELF. PARK ASSIST SENSORS HAVE REPEATEDLY DETECTED OBJECTS EXTREMELY CLOSE WHEN NOTHING IS PRESENT. THERE HAVE BEEN NUMEROUS OTHER SYSTEM FAILURES. IN 2019, I FIRST REPORTED THE ISSUES TO A VOLKSWAGEN SERVICE CENTER FOR REPAIR. SINCE THAT TIME, THE VEHICLE HAS SPENT WEEKS IN SERVICE WITH VOLKSWAGEN INVOLVEMENT, WITH A REPORT OF NO ERRORS FOUND. THE FAULTS HAVE CONTINUED, SEEMINGLY AT RANDOM, SINCE 2019. I HAVE SUPPLIED VOLKSWAGEN WITH NOTES, PHOTOS, AND VIDEOS OF THE FAILURES VOLKSWAGEN NOT STATE THEY CANNOT ACCEPT PHOTO OR VIDEO DOCUMENTATION, NOT WILL THEY PAY FOR ANY REPAIR EVEN THOUGH THE VEHICLE WAS UNDER WARRANTY UNTIL AUGUST 2020 AND NOT REPAIRED. I HAVE A LOT OF PHOTOS AND VIDEOS, AS WELL AS NOTES THAT I WOULD BE PLEASED TO FORWARD TO YOU.

MY CAR SHAKES AND BRAKES ARE REALLY TOUCHY DUE TO THE FORWARD ASSIST

WHILE MY WIFE WAS DRIVING TO WORK AND GETTING READY TO GET ON THE INTERSTATE, A CAUTION LIGHT AND ALERT TONE SUDDENLY CAME ON. DISPLAY READ "FRONT ASSIST: NO SENSOR VIEW." NOTHING ELSE HAPPENED AND THE ALERT TURNED OFF AFTER A FEW MILES. THIS IS THE SYSTEM THAT AUTOMATICALLY APPLIES THE BRAKES IF IT SENSES A POSSIBLE COLLISION. IF THIS SYSTEM WAS TO FAIL, THE BRAKES COULD AUTOMATICALLY APPLY WHILE TRAVELING AT HIGHWAY SPEEDS WITH POSSIBLE DISASTROUS RESULTS. MANY VW OWNERS HAVE COMPLAINED AND HAD THE SAME ISSUE. THERE IS CURRENTLY A CLASS ACTION LAWSUIT AGAINST VW (DACK, ET AL., V. VOLKSWAGEN GROUP OF AMERICA, INC., ET AL.) FOR THIS ISSUE AND VOLKSWAGEN'S FAILURE TO ADMIT THERE IS AN ISSUE OR ADDRESS IT.

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 45 MPH WITH NO OTHER VEHICLES CLOSE TO THE CONTACT'S VEHICLE, THE AUTONOMOUS BRAKING SYSTEM ENGAGED AND THE VEHICLE BRAKED SUDDENLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 39,090.