NHTSA Complaint #11415338 — 2017 VOLKSWAGEN PASSAT

THE PASSAT AUTONOMOUS BRAKING SYSTEM ENGAGED WHILE DRIVING ON A DIVIDED FOUR-LANE STREET WITH NO TRAFFIC OR OBSTRUCTIONS. LANE ASSIST HAS REPEATEDLY DISABLED ITSELF. PARK ASSIST SENSORS HAVE REPEATEDLY DETECTED OBJECTS EXTREMELY CLOSE WHEN NOTHING IS PRESENT. THERE HAVE BEEN NUMEROUS OTHER SYSTEM FAILURES. IN 2019, I FIRST REPORTED THE ISSUES TO A VOLKSWAGEN SERVICE CENTER FOR REPAIR. SINCE THAT TIME, THE VEHICLE HAS SPENT WEEKS IN SERVICE WITH VOLKSWAGEN INVOLVEMENT, WITH A REPORT OF NO ERRORS FOUND. THE FAULTS HAVE CONTINUED, SEEMINGLY AT RANDOM, SINCE 2019. I HAVE SUPPLIED VOLKSWAGEN WITH NOTES, PHOTOS, AND VIDEOS OF THE FAILURES VOLKSWAGEN NOT STATE THEY CANNOT ACCEPT PHOTO OR VIDEO DOCUMENTATION, NOT WILL THEY PAY FOR ANY REPAIR EVEN THOUGH THE VEHICLE WAS UNDER WARRANTY UNTIL AUGUST 2020 AND NOT REPAIRED. I HAVE A LOT OF PHOTOS AND VIDEOS, AS WELL AS NOTES THAT I WOULD BE PLEASED TO FORWARD TO YOU.