2025 VOLKSWAGEN JETTA — Problems, Recalls & Safety Data

Two safety defect incidents involving unintended acceleration. This defect has resulted in two loss of control incidents causing property damage. First incident: While attempting to move vehicle inside garage, I started engine with foot firmly on the brake, shifted the transmission into drive, and maintained full brake pressure. Immediately upon shifting, the vehicle bolted forward at an accelerate rate, despite my foot remaining fully depressed on brake. Vehicle travel about 30 feet in only a few second, coming within three feet of a structural cinder-block wall supporting house beams before braking force finally overcame the surge. Avoided a serious collision required immediate corrective action and full driver control. Second incident: Again, vehicle parked in my driveway in front of storage garage. After briefly backing up to clear the driveway, I again shifted to drive with my foot firmly on brake. As with previous incident, the vehicle surged forward unexpectedly and forcefully, overcoming normal braking and collided with full-length of storage cabinet system inside garage, destroying the cabinetry and stopping the vehicle's forward motion. At the time, my brother-in-law was nearby. Had he been in the vehicle's path serious injury could have occurred. As in the first incident, avoiding a more catastrophic impact required immediate and precise driver intervention. Following these incidents, I presented the vehicle to Garnet Volkswagen of West Chester, 1620 Wilmington Pike, West Chester, PA 19382, on December 15, 2025. The dealership reported that: They were unable to replicate the condition. Diagnostic scans reportedly showed no stored fault codes. The vehicle was returned without identifying or correcting the issue. Both major incidents occurred under the same operating scenario: shifting into drive from a stationary position with the brake pedal fully depress.

The steering wheel is the principal reason for this incident. Because when I'm driving on the highway almost to get an exit to the right going at the speed limit of 70 MPH the right tire passes through a high/low on the street, then my steering wheel locked lightly and started to pull to the right like for 2-3 seconds. Causing me hit the wall on the highway. Then straightened itself back, I'm just desacelerate the car and go down to see if the tire is the problem, but not really this is a risky fail on this car i feel insecure to drive it again and take the highway. I feel under risk cause its a highway with a lot of traffic of cargo trucks going more than 75 MPH Im available any day for inspection when needed. This isn't the first time the car do this , but in this case now caused an incident. Before I did the first maintenance on the car for the 10k miles. I took it to the dealer cause since new the car present this issue and they never found nothing wrong on the car supposedly. The specialist technician of the dealer drives with me like 20/30 minutes to verify the issue but the car just do it when it want not always, its like a glitch on the system. It activates some times with the high/lows on the street or speed bumps or on the train rails. The car never present any warning on the dashboard or emergency lights just happen for 2-3 seconds and then goes back to drive normal. Not the first time ,it does since new i got the car since 0 miles and since the 1st week I noticed this but now the fail is worst cause never has do it to me at highway like this time does it just when passes thru speed bumps at low speed.

The steering wheel is the principal reason for this incident. Because when I'm driving on the highway almost to get an exit to the right going at the speed limit of 70 MPH the right tire passes through a high/low on the street, then my steering wheel locked lightly and started to pull to the right like for 2-3 seconds. Causing me hit the wall on the highway. Then straightened itself back, I'm just desacelerate the car and go down to see if the tire is the problem, but not really this is a risky fail on this car i feel insecure to drive it again and take the highway. I feel under risk cause its a highway with a lot of traffic of cargo trucks going more than 75 MPH Im available any day for inspection when needed. This isn't the first time the car do this , but in this case now caused an incident. Before I did the first maintenance on the car for the 10k miles. I took it to the dealer cause since new the car present this issue and they never found nothing wrong on the car supposedly. The specialist technician of the dealer drives with me like 20/30 minutes to verify the issue but the car just do it when it want not always, its like a glitch on the system. It activates some times with the high/lows on the street or speed bumps or on the train rails. The car never present any warning on the dashboard or emergency lights just happen for 2-3 seconds and then goes back to drive normal. Not the first time ,it does since new i got the car since 0 miles and since the 1st week I noticed this but now the fail is worst cause never has do it to me at highway like this time does it just when passes thru speed bumps at low speed.

I purchased a brand-new 2025 Volkswagen Jetta from LaFontaine Volkswagen of Dearborn, MI on October 2, 2025. Within 24 hours, the check-engine light illuminated, and the fuel gauge cluster froze, showing an incorrect fuel level. On October 3, 2025, I contacted the dealership and was told to bring it in for service. The service department confirmed a faulty Transmission Control Module (TCM) and opened a repair order. Before the repair could be completed, the vehicle became inoperable and would not engage Drive, leaving me stranded in my driveway. The car had less than 350 miles on it at the time of failure. This incident is extremely concerning for a brand-new vehicle and raises questions about potential safety and manufacturing defects in the 2025 Jetta model line. A new car’s transmission should not fail within days of delivery. I have filed related complaints with the Michigan Attorney General and Better Business Bureau regarding the dealership’s handling of the issue and lack of transparency. Please investigate potential defects in the transmission control system and electrical fuel cluster of 2025 Volkswagen Jetta vehicles to prevent similar failures from occurring with other consumers.

I purchased a brand-new 2025 Volkswagen Jetta from LaFontaine Volkswagen of Dearborn, MI on October 2, 2025. Within 24 hours, the check-engine light illuminated, and the fuel gauge cluster froze, showing an incorrect fuel level. On October 3, 2025, I contacted the dealership and was told to bring it in for service. The service department confirmed a faulty Transmission Control Module (TCM) and opened a repair order. Before the repair could be completed, the vehicle became inoperable and would not engage Drive, leaving me stranded in my driveway. The car had less than 350 miles on it at the time of failure. This incident is extremely concerning for a brand-new vehicle and raises questions about potential safety and manufacturing defects in the 2025 Jetta model line. A new car’s transmission should not fail within days of delivery. I have filed related complaints with the Michigan Attorney General and Better Business Bureau regarding the dealership’s handling of the issue and lack of transparency. Please investigate potential defects in the transmission control system and electrical fuel cluster of 2025 Volkswagen Jetta vehicles to prevent similar failures from occurring with other consumers.