2024 VOLKSWAGEN JETTA — Problems, Recalls & Safety Data

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5/5

★★★★★

Safety Rating

39

Owner Complaints

1 Crash

0

Recalls

NO ACTIVE RECALLS

24

Service Bulletins

0

Investigations

Overview of the 2024 VOLKSWAGEN JETTA

The 2024 VOLKSWAGEN JETTA has received a total of 39 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. 24 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Engine (8 complaints), Service Brakes (7 complaints), and Fuelpropulsion System (4 complaints).

Recalls for the 2024 VOLKSWAGEN JETTA

There are no recalls on file with NHTSA for the 2024 VOLKSWAGEN JETTA. No Active Recalls

Owner Complaints for the 2024 VOLKSWAGEN JETTA

39 complaints have been filed with NHTSA for the 2024 VOLKSWAGEN JETTA. Below is a breakdown by vehicle component.

Most Recent Complaints

#11712344 | FUEL/PROPULSION SYSTEM | | N/A miles
Check engine light came on after attempting a remote start and failed. Upon using an OBD-II code reader, it gave the code: P2421 - EVAP Vent Valve stuck open. This part is not covered under the 8/80k federal emissions warranty but is still an issue and is affecting emissions. There were no other alerts or warnings issued before attempting the remote start that caused the issue.
#11706244 | UNKNOWN OR OTHER | | N/A miles
Vehicle was parked in my driveway. My wife and I were about 10 feet from it working on another vehicle when we heard a loud pop. We looked over at the vehicle and the sunroof has exploded. It was bubbled upward and completely shattered. I contacted my VW dealer and we slowly drove the car to the shop and left it. The dealer said it probably wasn't covered under dealer warranty because it was glass. It just shattered out of the blue, this should not be my fault or at my expense.
#11705279 | ELECTRICAL SYSTEM | | 17,600 miles
The contact owns a 2024 Volkswagen Jetta. The contact stated while driving approximately 35 MPH up an incline, the hill assist system engaged. The contact stated that while descending the incline, the hill assist was still engaged. The contact pulled over and turned off and restarted the vehicle to disengage the feature. There was no warning light illuminated. The contact stated that the failure was intermittent at first but had gradually become a recurring failure. The contact stated that the vehicle had additional failures with the transmission and the rear brakes due to the hill assist not disengaging as needed. The contact stated that the manual transmission was slipping out of gear and the rear brakes showed premature wear on the pads. The contact had taken the vehicle to several dealers. The contact stated that one dealer recommended that the transmission be replaced. The contact had taken the vehicle to another local dealer who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 17,600.
#11705279 | ENGINE | | 17,600 miles
The contact owns a 2024 Volkswagen Jetta. The contact stated while driving approximately 35 MPH up an incline, the hill assist system engaged. The contact stated that while descending the incline, the hill assist was still engaged. The contact pulled over and turned off and restarted the vehicle to disengage the feature. There was no warning light illuminated. The contact stated that the failure was intermittent at first but had gradually become a recurring failure. The contact stated that the vehicle had additional failures with the transmission and the rear brakes due to the hill assist not disengaging as needed. The contact stated that the manual transmission was slipping out of gear and the rear brakes showed premature wear on the pads. The contact had taken the vehicle to several dealers. The contact stated that one dealer recommended that the transmission be replaced. The contact had taken the vehicle to another local dealer who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 17,600.
#11705279 | POWER TRAIN | | 17,600 miles
The contact owns a 2024 Volkswagen Jetta. The contact stated while driving approximately 35 MPH up an incline, the hill assist system engaged. The contact stated that while descending the incline, the hill assist was still engaged. The contact pulled over and turned off and restarted the vehicle to disengage the feature. There was no warning light illuminated. The contact stated that the failure was intermittent at first but had gradually become a recurring failure. The contact stated that the vehicle had additional failures with the transmission and the rear brakes due to the hill assist not disengaging as needed. The contact stated that the manual transmission was slipping out of gear and the rear brakes showed premature wear on the pads. The contact had taken the vehicle to several dealers. The contact stated that one dealer recommended that the transmission be replaced. The contact had taken the vehicle to another local dealer who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 17,600.

View all Engine complaints →

Safety Rating for the 2024 VOLKSWAGEN JETTA

The 2024 VOLKSWAGEN JETTA received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★★ (5/5)
Frontal Crash ★★★★ (4/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★ (4/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2024 VOLKSWAGEN JETTA

Volkswagen Group of America, Inc. has issued 24 technical service bulletins (TSBs) for the 2024 VOLKSWAGEN JETTA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

SM 67-2025 — FUEL/PROPULSION SYSTEM

This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.

V9825012080198_1 — FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Update the Distance Control -J428-.

SM 60-2025 — ELECTRICAL SYSTEM

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

Circular 21ZV — ENGINE

In affected vehicles, the turbocharger housing included an unintended and unused hose port. To avoid possible oil seepage or a small air leak over time, Volkswagen will proactively replace the turbocharger. Based on engineering judgement, this incorrect part is not anticipated to impact performance, fuel consumption, or emissions.

V9625022077884_2 — ELECTRICAL SYSTEM

Image processing hardware integrated inside the 00A5 Driver Assistance Systems Front Camera (-R242-) resets temporarily causing the error “Lane Assist not available” to appear in the MFI until the Driver Assistance Systems Front Camera -R242- reset is complete.

Circular 69MJ — AIR BAGS

An incorrect EPROM component with lower bytes memory density may have been installed in some airbag control modules. This could cause the airbag indicator light on the instrument panel to come on. To address this issue, dealers will replace the airbag control module in the affected vehicles.

Dealer 69MJ — AIR BAGS

An incorrect EPROM component with lower bytes memory density may have been installed in some airbag control modules. This could cause the airbag indicator light on the instrument panel to come on. To address this issue, dealers will replace the airbag control module in the affected vehicles.

V0125042078029_1 — ENGINE

DTC P0456 & Update programming for Engine/Motor Control Module

V0125022077573_2 — ENGINE

UPDATE ENGINE/MOTOR CONTROL MODULE J623

V9124092076241_2 — UNKNOWN OR OTHER

When making calls with an Apple device using Car-Play (Wired or Wireless Connection), an echo is heard on the receiving end (not from the incar caller) of the call. No related DTCs are present in the system.

Showing 10 of 24 technical service bulletins.

NHTSA Investigations for the 2024 VOLKSWAGEN JETTA

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the VOLKSWAGEN JETTA

View all VOLKSWAGEN JETTA model years →

Other VOLKSWAGEN Models

View all VOLKSWAGEN models →

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