2019 VOLKSWAGEN JETTA Steering Problems

11 NHTSA complaints on file

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Steering Issues in the 2019 VOLKSWAGEN JETTA

11 steering complaints have been filed with NHTSA for the 2019 VOLKSWAGEN JETTA. Of these, 4 involved a crash, 0 involved a fire, and 2 resulted in injury.

11
Complaints
4
Crashes
0
Fires
2
Injuries
0
Deaths

All Steering Complaints

#11702829 |
On the dashboard there’s an message saying “Error: Steering Lock” and it won’t let me turn on the car.
#11651265 |
Car won't start due to steering lock issue
#11604042 |
The power steering on my vehicle malfunctioned, never giving me a warning as stated in the owner manual with a yellow steering light. As I was coming down a hill, the red steering light came on accompanied with a loud beep, and I lost power steering, nearly causing an accident. I had a mechanic look at it and the DTC codes he received were B200FF0 and B200F2 The dealership and independent service center I was recommended are unable to service the car for another 3 weeks. The only inspection done on my vehicle has been by a private mechanic There were no warning lights prior to the failure. The owner manual states a yellow steering wheel will illuminate to warn of an issue, then turn red if it's not addressed. This never happened. It went directly to red, and I lost steering during transit.
#11584364 |
The steering lock has miraculously failed and several other individuals have made this complaint. VW advised this is a known issue but has not issued a recall to have this fixed. Instead, we are forced to pay thousands to fix their mistake when it came to manufacturing
#11554289 |
The contact owns a 2019 Volkswagen Jetta. The contact received notification of NHTSA Campaign Number: 23V604000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Additionally, the contact stated while driving approximately 35 MPH, the vehicle stalled. The contact stated that the vehicle stalled, and she became aware that several unknown warning lights were illuminated. The contact was able to restart the vehicle and continued driving to the residence. The contact stated that the failure recurred the following day. The contact drove the vehicle to a local dealer who diagnosed that the "front assist systems" needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred with several unknown warning lights illuminated; however, the contact was able to...
#11518599 | Crash
The vehicle steering has been off and alignment when driving. My gas gauge has been off constantly, since I've owned the vehicle. I documented this many times and reported this to the dealership under warranty and Volkswagen care.
#11467553 | Crash
On Jun 4, while driving on southwards on HW17 the steering became unresponsive. Eventually, the car, with four passengers, hit the curb. The vehicle is yet to be inspected by dealership, VW representative or repair shop person. I plan to take the car to repair shop, when they open on Monday, Jun 6. The car Engine Malfunction Light had turned on.
#11351944 | Crash
I JUST PURCHASED A 2019 JETTA R LINE AND SINCE DAY ONE I HAVE A GRINDING NOISE COMING FROM THE TRANSFER CASE OR THE TRANSMISSION. IT'S ALWAYS THERE AT AROUND 50KM/PER HOUR FOR ABOUT 2 SEC. LIKE MANY OTHERS SAID IT DOESN'T FEEL RIGHT FOR ME. I HOPE VW WILL TAKE ACTION AND DO SOMETHING ABOUT IT. ON TOP OF THAT I LOST ALL MY RADIO PRESETS AND THE SCREEN HAS STARTED TO FREEZE. I ALSO NOTICE A KNOCKING SOUND IN THE REAR SUSPENSION OVER NORMAL BUMP
#11351636 | Crash
I SUSPECT THAT MY 2019 VW JETTA COMPUTER SYSTEM/CAR WAS HACKED/DRIVEN REMOTELY ON 12/3/2019 THAT CAUSED AN ACCIDENT (PHOTOS ATTACHED) THAT LED TO MY CAR BEING A TOTAL LOSS. I SUSTAINED INJURIES AND WAS TAKEN BY AMBULANCE TO THE LOCAL ER FROM THE ACCIDENT. THIS CASE IS STILL INVOLVED IN COURT PROCEEDINGS AS OF TODAY. I WAS DRIVING HOME AND MY CAR SPEED ACCELERATED WITHOUT ME BEING ON THE GAS AND MY BREAKS WERE NOT WORKING. WITHOUT TURNING THE STEERING WHEEL I DROVE OFF TO THE RIGHT HITTING A PARKED CAR. THE POLICE REPORT INDICATED THAT AFTER IMPACT WITH PARKED CAR #1, I ROLLED BACK 55 FEET AND HIT ANOTHER PARKED CAR ON THE OPPOSITE SIDE OF THE STREET. I DID NOT THINK ANY OF THIS WAS POSSIBLE UNTIL I WAS READING ABOUT CAR HACKING AND CARS BEING DRIVEN REMOTELY. I ALSO DID NOT THINK THAT IT WAS POSSIBLE WITH...
#11322327 |
I WAS OUT TODAY AT A STORE AND MY EPC LIGHT CAME ON. I COULDN'T START MY CAR
#11183080 |
THE CAR SHUT OFF, I LOST CONTROL OF THE POWER STEERING AND THE BREAKS FAILED TO STOP AFTER THE COMPUTER SHUT THE CAR OFF. NOW THEY CALM THE SHIFTER IS DEFECTIVE AND NEEDS REPLACED AFTER THERE COMPUTER DIAGNOSTIC CODES FAILED TO DETECT THE PROBLEM THE FIRST 2 TIMES AND A TEST DRIVE WOULD HAVE TOLD THEM THEIR WAS A PROBLEM BUT THEY REFUSED TO DO A TEST DRIVE AND RELIED AND FAULTY COMPUTER INPUT. THIS SERIOUS MALFUNCTION COULD HAVE RESULTED IN MY INJURY OR DEATH OR INJURY AND DEATH TO ANOTHER PARTY. THE DEFECTIVE SHIFTER HAS CAUSED INJURY TO MY RIGHT KNEE AND TENDONS. I WAS IN PARK, A PERSON ENTERED THE CAR. I PUT THE CAR IN REVERSE AND THE CAR SHUT OFF ROLLED DOWN THE HILL UNTIL IT STOPPED BY ROLLING IN REVERSE UP A HILL BEHIND ME. THE PERSON REFUSED TO BE IN MY CAR AS THE...

Other 2019 VOLKSWAGEN JETTA Problem Areas

Power Train 158 complaints Engine 140 complaints Electrical System 135 complaints Unknown Or Other 93 complaints Service Brakes 27 complaints Exterior Lighting 25 complaints Fuelpropulsion System 24 complaints Structurebody 19 complaints Vehicle Speed Control 16 complaints Visibilitywiper 16 complaints Air Bags 15 complaints Suspension 12 complaints Forward Collision Avoidance Automatic Emergency Braking 6 complaints Lane Departure Blind Spot Detection 6 complaints Wheels 6 complaints Electronic Stability Control Esc 5 complaints Forward Collision Avoidance Warnings 5 complaints Seat Belts 5 complaints Fuel System Gasoline 3 complaints Electrical System Instrument Clusterpanel 2 complaints Forward Collision Avoidance 2 complaints Seats 2 complaints Visibilitydefrosterdefoggerhvac System 2 complaints Electrical System12v24v48v Battery 1 complaint Electrical Systemignition 1 complaint Electrical Systemignitionswitch 1 complaint Electrical Systemstarter Assembly 1 complaint Engine And Engine Coolingengineengine Control Module Ecuecm 1 complaint Engine And Engine Coolingenginegasolineturbosupercharger 1 complaint Exterior Lightingheadlights 1 complaint Fuel System Gasolinestorageevaporative Emissionshosesvalvessensors 1 complaint Lane Departure Assist 1 complaint Latcheslockslinkages 1 complaint Parking Brake 1 complaint Power Trainautomatic Transmission 1 complaint Seat Beltsfront 1 complaint Structurebodydoor 1 complaint Tires 1 complaint Tirespressure Monitoring And Regulating Systems 1 complaint Visibility 1 complaint Visibilitysunmoon Roof Assembly 1 complaint Visibilitywindshield 1 complaint
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