2014 VOLKSWAGEN JETTA HYBRID Engine Problems

The contact owns a 2014 Volkswagen Jetta Hybrid. The contact stated while driving at an undisclosed speed, the vehicle hesitated while accelerating from 7th gear and failed to function as intended. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with a mechatronic unit failure associated with the transmission. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 113,500.

2014 JETTA HYBRID DOESN'T ACCELERATE PAST 25-30 MPH CAUSING A HIGH REV AND IN THIS CASE A JERK FOWARD IF THE TURBO WAS ACTIVATED CAUSING A COLLISION WITH A CHEVY TAHOE THE SUVS TOWING WRENCH TO CRUMPLE OUR HOOD AND MORE DAMAGE TO FRONT END OF OUR VEHICLE ON OTHER DAYS BEFORE THE ACCIDENT OUR VEHICLE WOULD PUT OFF THE STHE OVERWHELMING SMELL OF TRANSMISSION FLUID ALMOST AS IF A SKUNK WAS UNDER OUR CAR

WHILE DRIVING JUST AFTER I EXITED THE FREEWAY, WAS PULLING INTO A PARKING LOT TO GO HAVE LUNCH, THE ENGINE DIED, AND THE STEERING LOCKED UP, WAS UNABLE TO STEER. I WENT IN ATE LUNCH DROVE IT HOME ON SURFACE STREETS WITHOUT A PROBLEM. IT IS A HYBRID, I HAVE TAKEN IT TO THE DEALERSHIP, AND THEY'RE TELLING ME IT IS $13,000 TO FIX, BUT I'M MORE CONCERNED THAT THE CAR AGAIN COULD JUST LOCK UP, AND NOT STEER.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA HYBRID. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE, CONTACT DEALER AND HYBRID FAILURE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS PUSHED TO A PARKING LOT. DUE TO THE PROXIMITY TO HIS RESIDENCE, THE CONTACT PUSHED THE VEHICLE HOME. THE VEHICLE WAS TOWED TO THE DEALER (PRESTIGE VOLKSWAGEN IN STAMFORD, CONNECTICUT) FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,400.