2024 VOLKSWAGEN ID.4 — Problems, Recalls & Safety Data

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5/5

★★★★★

Safety Rating

73

Owner Complaints

4 Crashes 2 Fires

8

Recalls

ACTIVE RECALL

43

Service Bulletins

0

Investigations

Overview of the 2024 VOLKSWAGEN ID.4

The 2024 VOLKSWAGEN ID.4 has received a total of 73 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 12 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY, SERVICE BRAKES, SUSPENSION. 43 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Electrical System (22 complaints), Unknown Or Other (12 complaints), and Forward Collision Avoidance Adaptive Cruise Control (4 complaints).

Recalls for the 2024 VOLKSWAGEN ID.4

NHTSA has recorded 12 recalls for the 2024 VOLKSWAGEN ID.4, potentially affecting up to 340,681 vehicles.

Recall 25V836000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

| 629 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The high voltage (HV) battery cell modules may contain misaligned electrodes that can result in a battery fire.

Consequence: A vehicle fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside immediately after charging and not leave their vehicles charging indoors overnight until the recall repair is complete. Also, owners are advised not to use Level 3 DC chargers and to limit the maximum charge...

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Recall 25V434000 — SERVICE BRAKES

| 546 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.

Consequence: A loss of vehicle control increases the risk of a crash.

Remedy: Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.

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Recall 25V434000 — SUSPENSION

| 546 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.

Consequence: A loss of vehicle control increases the risk of a crash.

Remedy: Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.

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Recall 25V125000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER

| 13,769 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number...

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Recall 25V125000 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY

| 13,769 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number...

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Recall 24V651000 — STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR

| 99,064 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.

Consequence: A vehicle door that opens unexpectedly while driving increases the risk of injury.

Remedy: Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this...

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Recall 24V651000 — STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR

| 99,064 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.

Consequence: A vehicle door that opens unexpectedly while driving increases the risk of injury.

Remedy: Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this...

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Recall 24V643000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

| 837 vehicles affected

Defect: Volkswagen Group of America, Inc. (VW) is recalling certain 2023-2024 ID4 vehicles. The fasteners securing the passenger frontal air bag inflator may be loose.

Consequence: An improperly secured air bag inflator may not deploy as intended, increasing the risk of injury during a crash.

Remedy: Dealers will inspect and replace the air bag as necessary, free of charge. Owner notification letters were mailed October 10, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen’s number for this recall is 69E8.

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Recall 23V750000 — STRUCTURE

| 24,025 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The interior sunshade for the panoramic glass roof may be insufficiently fire retardant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 302, "Flammability of Interior Materials."

Consequence: In a fire, fabric that is not fire retardant may further fuel a fire, increasing the risk of injury.

Remedy: Dealers will apply flame retardant to the sunshade fabric, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 60G3.

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Recall 26V030000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

| 43,881 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 ID.4 vehicles. The high-voltage battery may overheat.

Consequence: A high-voltage battery that overheats increases the risk of a fire.

Remedy: Dealers will update the high-voltage battery software, and replace the high-voltage battery, as necessary, free of charge. Owner notification letters are expected to be mailed March 20, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this...

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Recall 26V030000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

| 43,881 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 ID.4 vehicles. The high-voltage battery may overheat.

Consequence: A high-voltage battery that overheats increases the risk of a fire.

Remedy: Dealers will update the high-voltage battery software, and replace the high-voltage battery, as necessary, free of charge. Owner notification letters are expected to be mailed March 20, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this...

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Recall 26V028000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

| 670 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The high voltage (HV) battery cell modules may contain misaligned electrodes that can result in a battery fire.

Consequence: A vehicle fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside immediately after charging and not leave their vehicles charging indoors overnight until the recall repair is complete. Also, owners are advised not to use Level 3 DC chargers and to limit the maximum charge...

View full details →

Owner Complaints for the 2024 VOLKSWAGEN ID.4

73 complaints have been filed with NHTSA for the 2024 VOLKSWAGEN ID.4. Below is a breakdown by vehicle component.

Most Recent Complaints

#11714943 | ELECTRICAL SYSTEM | | N/A miles
Car was plugged in to our home level 2 charger waiting to charge (no current was being supplied yet). Alarm went off, I went into our attached garage and checked on it. Heard a high pitch beeping coming from the car, went into it and saw this message (see attached picture). Took picture while waiting for garage door to open so I could back car out of garage and as far down our driveway as possible. Called fire department and then disconnected high voltage battery from under the hood. FD arrived and didn't really know what to do. Alarm continued to go off. Eventually a flatbed arrived and I had it delivered to our local dealer. We use this car in rural VT. The weather right now is single digits or below. We regularly use this to transport our one year old. Had this not happened at home but on a drive, this certainly could have been a much, much worse situation. The car is currently at the dealer waiting to be looked at. The person said I Was the third ID4 to come in over the weekend. They are not currently providing us with a loaner even though we requested one.
#11712493 | BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING | | N/A miles
Car screen froze no parking sensors or rear view camera, lane assist etc. for hours.
#11712493 | BACK OVER PREVENTION: WARNINGS | | N/A miles
Car screen froze no parking sensors or rear view camera, lane assist etc. for hours.
#11712493 | LANE DEPARTURE: ASSIST | | N/A miles
Car screen froze no parking sensors or rear view camera, lane assist etc. for hours.
#11710299 | ELECTRICAL SYSTEM | | N/A miles
I own one of 311 vehicles specifically identified in this recall regarding "misaligned electrodes" and "shifted cathodes" in the high-voltage battery. I am formally requesting that Volkswagen replace all battery modules within the high-voltage pack of the affected 311 vehicles for the following reasons: 1. Systemic Manufacturing Deviation: The identified root cause—faulty stacker machines at the SK On facility—points to a systemic mechanical failure rather than an isolated material defect. Given that these machines were responsible for the layering and alignment of the entire pack, there is no reasonable assurance that the remaining "unflagged" modules do not possess latent alignment deviations that simply haven't triggered a diagnostic flag yet. 2. Safety and Fire Risk: The defect in question is not a performance issue but a critical safety hazard capable of causing thermal runaway. Partial replacement leaves the vehicle owner with a "mixed" battery pack, where older modules may still harbor the same manufacturing inconsistencies, continuing to pose a fire risk to the occupants and the property where the vehicle is parked. 3. Battery Imbalance and Longevity: Replacing only a subset of modules introduces a significant discrepancy in state-of-health (SoH) and internal resistance between new and old modules. This imbalance can lead to accelerated degradation of the remaining modules, reduced driving range, and repeated "Service Required" visits, as evidenced by other EV owners undergoing similar partial module recalls. 4. Diminished Value and Consumer Confidence: The "311 units" designation suggests a high concentration of risk. A vehicle with a history of multiple "surgical" battery repairs due to manufacturing-induced fire risks suffers significantly higher depreciation than those with a factory certified, fully replaced battery system. With 7618 miles it has been in for service 8 times and has had electronic issues for the past 5 visits that are still unresolved.

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Safety Rating for the 2024 VOLKSWAGEN ID.4

The 2024 VOLKSWAGEN ID.4 received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★★ (5/5)
Frontal Crash ★★★★★ (5/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★ (4/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2024 VOLKSWAGEN ID.4

Volkswagen Group of America, Inc. has issued 43 technical service bulletins (TSBs) for the 2024 VOLKSWAGEN ID.4. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

V9325082080145_2 — ELECTRICAL SYSTEM

DTC B203400 Excessive Temperature

V9126012080496_1 — UNKNOWN OR OTHER

Replace Front Information Display Control Head -J685- after 5.4.3KD update

V0125082080480_1 — ENGINE

Software-related deviation in the Engine/Motor Control Module -J623- (diagnostic address 0001).

V9325072080199_1 — ELECTRICAL SYSTEM

Software-related deviation in the Engine Sound Generator Control Module -J943- (diagnostic address 00C0).

V0125072080124_1 — UNKNOWN OR OTHER

Software Version Management

SM 66-2025 — ELECTRICAL SYSTEM

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

V4418012043620_9 — SUSPENSION

Alignment Submission Form

V9325052080041_1 — UNKNOWN OR OTHER

Clears Codes & Adaption Drive Test Drive

Dealer 91VH_20251202 — UNKNOWN OR OTHER

Vehicle Software (SW Level 5.4.3) - Updated test plan steps and added additional test plan photos. Updated bus sleep note in claiming section.

Circular 91VH — UNKNOWN OR OTHER

Vehicle Software (SW Level 5.4.3)

Showing 10 of 43 technical service bulletins.

NHTSA Investigations for the 2024 VOLKSWAGEN ID.4

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the VOLKSWAGEN ID.4

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Other VOLKSWAGEN Models

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