2016 VOLKSWAGEN GOLF — Problems, Recalls & Safety Data

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5/5

★★★★★

Safety Rating

114

Owner Complaints

9

Recalls

ACTIVE RECALL

65

Service Bulletins

0

Investigations

Overview of the 2016 VOLKSWAGEN GOLF

The 2016 VOLKSWAGEN GOLF has received a total of 114 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 13 recall campaigns affecting this vehicle, covering issues with FUEL SYSTEM, GASOLINE, AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE. 65 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Fuelpropulsion System (29 complaints), Engine (18 complaints), and Unknown Or Other (14 complaints).

Recalls for the 2016 VOLKSWAGEN GOLF

NHTSA has recorded 13 recalls for the 2016 VOLKSWAGEN GOLF, potentially affecting up to 2,147,161 vehicles.

Recall 24V110000 — FUEL SYSTEM, GASOLINE

| 261,257 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into...

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service...

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Recall 22V543000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

| 1,216 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 Audi TT Roadster, TT Coupe, S3 Sedan, R8 Coupe, A3 Sedan, A3 Etron, A3 Cabriolet, 2016 Golf Sportwagen, Golf R, Golf GTI, Golf A7, and E Golf vehicles. During air bag deployment, the front passenger air bag may explode or deploy improperly.

Consequence: An inflator explosion may result in sharp metal fragments striking occupants, resulting in serious injury or death. An improper air bag deployment may not properly restrain the occupant, increasing their risk of injury in a crash.

Remedy: Dealers will replace the front-passenger air bag module, free of charge. Owner notification letters were mailed December 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 69DY and...

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Recall 19V615000 — ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE

| 679,027 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the...

Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.

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Recall 19V615000 — STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE

| 679,027 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the...

Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.

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Recall 19V188000 — SUSPENSION:REAR:SPRINGS:COIL SPRINGS

| 56,173 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.

Consequence: If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J5.

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Recall 18V464000 — ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE

| 33,168 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2018 Volkswagen Golf and Golf Sportwagen vehicles. The build of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition while the vehicle shift lever is not in "Park." As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle...

Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began March 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37L5.

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Recall 18V464000 — STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE

| 33,168 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2018 Volkswagen Golf and Golf Sportwagen vehicles. The build of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition while the vehicle shift lever is not in "Park." As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle...

Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began March 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37L5.

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Recall 18V329000 — UNKNOWN OR OTHER

| 252 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.

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Recall 16V647000 — FUEL SYSTEM, GASOLINE

| 110,042 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Volkswagen Golf, Golf SportWagen, GTI, Audi A3 sedan and A3 Cabriolet vehicles. Due to a problem with the suction pump inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system.

Consequence: As fuel accumulates in the EVAP system, it may leak out through the charcoal canister filter element. A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Volkswagen will notify owners, and dealers will replace the suction pump, free of charge. The recall began November 2016. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298, Audi owners may contact Audi customer service at 1-800-253-2834. Volkswagen's numbers for...

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Recall 16V647000 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

| 110,042 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Volkswagen Golf, Golf SportWagen, GTI, Audi A3 sedan and A3 Cabriolet vehicles. Due to a problem with the suction pump inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system.

Consequence: As fuel accumulates in the EVAP system, it may leak out through the charcoal canister filter element. A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Volkswagen will notify owners, and dealers will replace the suction pump, free of charge. The recall began November 2016. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298, Audi owners may contact Audi customer service at 1-800-253-2834. Volkswagen's numbers for...

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Recall 16V403000 — FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL

| 55 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 Jetta vehicles manufactured October 31, 2015, to January 21, 2016, 2016 Passat vehicles, equipped with 1.8T engines manufactured November 13, 2015, to December 9, 2015, and 2016 Golf vehicles manufactured November 5, 2015, to November 11, 2015. In the affected vehicles, the fuel rail may detach from the...

Consequence: A fuel leak, in the presence of an ignition source, can result in a vehicle fire.

Remedy: Volkswagen will notify owners, and dealers will replace the cylinder heads, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 15F7.

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Recall 15V705000 — ENGINE AND ENGINE COOLING:ENGINE

| 91,867 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.

Consequence: If the camshaft lobe shears off there would be a loss of brake assist, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.

Remedy: Volkswagen dealer will update the engine control module (ECM) software. The recall began March 2016. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 23R1.

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Recall 15V705000 — SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

| 91,867 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.

Consequence: If the camshaft lobe shears off there would be a loss of brake assist, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.

Remedy: Volkswagen dealer will update the engine control module (ECM) software. The recall began March 2016. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 23R1.

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Owner Complaints for the 2016 VOLKSWAGEN GOLF

114 complaints have been filed with NHTSA for the 2016 VOLKSWAGEN GOLF. Below is a breakdown by vehicle component.

Most Recent Complaints

#11688624 | ENGINE | | N/A miles
The EPC light has luminated 3 times in the last several months. The vehicle stutters and will not accelerate past 25 MPH. Shutting off the engine and restarting it clears the light and vehicle drives normally. The check engine light does not illuminate and no OBDII codes are stored. Manual states to take vehicle to authorized dealership for diagnosis if light stays illuminated.
#11688624 | FUEL/PROPULSION SYSTEM | | N/A miles
The EPC light has luminated 3 times in the last several months. The vehicle stutters and will not accelerate past 25 MPH. Shutting off the engine and restarting it clears the light and vehicle drives normally. The check engine light does not illuminate and no OBDII codes are stored. Manual states to take vehicle to authorized dealership for diagnosis if light stays illuminated.
#11688624 | POWER TRAIN | | N/A miles
The EPC light has luminated 3 times in the last several months. The vehicle stutters and will not accelerate past 25 MPH. Shutting off the engine and restarting it clears the light and vehicle drives normally. The check engine light does not illuminate and no OBDII codes are stored. Manual states to take vehicle to authorized dealership for diagnosis if light stays illuminated.
#11656404 | FUEL/PROPULSION SYSTEM | | N/A miles
I was driving my vehicle on the highway when a driver stopped me and warned me that my vehicle was leaking a huge amount of gasoline. I had a technician inspect the car to see if it might be a fuel line, the technician told me the fuel.lines were good and there were no signs of the gas coming from the lines and no cracks on the tank either. I received a letter from Volkswagen about the recall and I researched it and it says that if that is the problem the car would be leaking gas and it was dangerous as an ignition might cause a fire. I towed my vehicle to the Volkswagen here in Laredo after calling and speaking to someone from service and told yes I could bring it in and the recall part would be replaced free but I would have to leave the vehicle there. When I arrived they told me I would have to pay a diagnostic of 185 dlls and the repair. Which was not what I was told when I called earlier. So I had to pay again to have the vehicle removed from the premises without having the recall part changed.
#11627766 | FUEL/PROPULSION SYSTEM | | N/A miles
Car began spraying fuel upon turning the key in the ignition. Recall work pertaining to the suction jet pump was recently performed and is the only likely cause of this issue. Car did not leak when fuel pump was disengaged. Very lucky that issue occurred in a parking lot while not moving and did not lead to a fire or crash.

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Safety Rating for the 2016 VOLKSWAGEN GOLF

The 2016 VOLKSWAGEN GOLF received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★★ (5/5)
Frontal Crash ★★★★ (4/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★ (4/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2016 VOLKSWAGEN GOLF

Volkswagen Group of America, Inc. has issued 65 technical service bulletins (TSBs) for the 2016 VOLKSWAGEN GOLF. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

VOS-25-04 — AIR BAGS

This is a notice for software changes with the ODIS diagnostic program to correct the communication for the airbag control module. For trouble code DTC B10001B. Driver airbag igniter resistance too high -N95

V4823022072282_1 — STEERING: STEERING WHEEL/HANDLE BAR

Rear of teering wheel trim modification for noise when maneuvering.

Circ_34J734L9 — EQUIPMENT

Replace the gear shift cover chrome trim frame.

V171901201285541 — ENGINE AND ENGINE COOLING

Update engine oil quality standard lists (attachments)

TT 57 21 01_3 — EQUIPMENT

MQB KESSY adaptation tip.

SM 42-2020 — EQUIPMENT

This special notice is to inform dealers to return the part numbers listed if they meet the criteria provided.

16GolfServXpres — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Added: Torque Spec table

TT601802 — EQUIPMENT ADAPTIVE/MOBILITY

Sunshade repair tip

SM 49-2019 — EQUIPMENT

The part number listed in the document is to be returned and only the superseded part number used going forward.

VIN4APIN20190610 — VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Customer states noise from heat shield Customer states MIL-on with P0496 Customer states MIL-on with P1429 and/or P1556 Customer states MIL-on with P0197 Customer states MIL-on with P0116 MIL-on P0456 Customer states the sunshade is binding/tearing/separating The front window regulator(s) exhibiting noise, shutter, binding, or is inoperative. Customer states front...

Showing 10 of 65 technical service bulletins.

NHTSA Investigations for the 2016 VOLKSWAGEN GOLF

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the VOLKSWAGEN GOLF

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