2002 VOLKSWAGEN EUROVAN — Problems, Recalls & Safety Data
N/A
Safety Rating
45
Owner Complaints
0
Recalls
1
Service Bulletin
0
Investigations
Overview of the 2002 VOLKSWAGEN EUROVAN
The 2002 VOLKSWAGEN EUROVAN has received a total of 45 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). 1 technical service bulletin have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Engine And Engine Coolingcooling Systemfan (7 complaints), Electrical System (6 complaints), and Seats (4 complaints).
Recalls for the 2002 VOLKSWAGEN EUROVAN
There are no recalls on file with NHTSA for the 2002 VOLKSWAGEN EUROVAN. No Active Recalls
Owner Complaints for the 2002 VOLKSWAGEN EUROVAN
45 complaints have been filed with NHTSA for the 2002 VOLKSWAGEN EUROVAN. Below is a breakdown by vehicle component.
Most Recent Complaints
****NOTE - NEED MORE INFORMATION. CONTACTED CONSUMER - 8/6/20**** PROBLEM: RADIATOR FAN BLADES ARE BROKEN AND/OR MISSING. RADIATOR OVERHEATED. TOOK TO VW DEALER TODAY, AND WAS TOLD FAN BLADES WERE BROKEN AND/OR MISSING.
I WAS DRIVING MY VEHICLE ON THE HIGHWAY GOING APPROXIMATELY 70MPH. MY SEAT HEATER HAD BEEN ON FOR ABOUT 10-15 MINUTES WHEN MY PASSENGER AND I BEGAN TO SMELL A SWEET, SMOKEY ODOR. THE SMOKE WAS NOT VISIBLE AT THE TIME, BUT OVER THE NEXT 5-10 MINUTES THE SMELL BECAME MORE INTENSE AND THERE WAS SMOKE VISIBLE INSIDE THE CAR. MY PASSENGER NOTICED THICK SMOKE COMING UP FROM THE BACK OF MY SEAT, CAUSING ME TO JUMP FORWARD AND SWERVE THE CAR SLIGHTLY. I IMMEDIATELY TURNED OFF THE SEAT HEATER AND PULLED OVER TO THE SIDE OF THE HIGHWAY. UPON EXAMINING THE SEAT, I FOUND THE SEAT HEATER HAD BURNED A HOLE AT BASE OF THE LOWER BACK WHERE THE UPPER SEAT MEETS THE LOWER SEAT CUSION (AS SEEN IN THE ATTACHED PHOTO). I TURNED OFF THE SEAT HEATER AND HAVE NOT USED IT SINCE. I AM CONCERNED AROUND THE SAFETY OF THIS FEATURE AND UPON SPEAKING TO A VW REPRESENTATIVE, THEY STATED I WOULD NEED TO PURCHASE A NEW SEAT AND HAVE THEM REPLACE IT AT FULL COST.
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN EUROVAN. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT CAUGHT ON FIRE. THE CONTACT STATED THAT THE SEAT WARMER MALFUNCTIONED AND CAUSED THE SEAT TO CATCH ON FIRE. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT, HER SON'S WINTER COAT, HIS SHIRT, AND HIS BACK WERE BURNED BY THE MALFUNCTIONING SEAT WARMER. THE CONTACT'S SON, WHO WAS AUTISTIC AND NON-VERBAL, WAS UNABLE TO COMMUNICATE TO HER THAT THERE WAS AN ISSUE. MEDICAL ATTENTION WAS NOT SOUGHT. HERZOG-MEIER VOLKSWAGEN (LOCATED AT 4275 SW 139TH WAY, BEAVERTON OR, 97005, TEL: 503-644-9121) WAS CONTACTED; HOWEVER, THE CONTACT WAS REFERRED TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER WAS CALLED AND THE CONTACT WAS REFERRED BACK TO THE LOCAL DEALER TO HAVE THE VEHICLE DIAGNOSED. THE MECHANIC WAS ABLE TO DIAGNOSE AND CONFIRM THE FAILURE OF THE SEAT WARMER, BUT THE SEAT WAS NOT REPLACED DUE TO THE AGE OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
SLIDING PASSENGER DOOR WILL NOT LATCH CLOSED WHEN TEMPERATURES ARE BELOW FREEZING.
THE FRONT PASSENGER SEAT HEATER BURNED THROUGH THE SEAT FABRIC. THE BURN-THROUGH LOCATION IS ON THE VERTICAL SURFACE OF THE SEAT, MID-LINE, AT ABOUT THE LUMBAR HEIGHT. PLEASE REFER TO THE ATTACHED PHOTOGRAPH. A PASSENGER WAS SEATED IN THE AFOREMENTIONED SEAT WHEN THE BURN-THROUGH OCCURRED. THE VEHICLE WAS IN MOTION AT HIGHWAY SPEED AT THE TIME OF THE BURN-THROUGH, BUT THE PASSENGER WAS NOT INJURED.
View all Engine And Engine Coolingcooling Systemfan complaints →
Safety Rating for the 2002 VOLKSWAGEN EUROVAN
NHTSA has not yet tested the 2002 VOLKSWAGEN EUROVAN in its New Car Assessment Program.
Technical Service Bulletins for the 2002 VOLKSWAGEN EUROVAN
Volkswagen Group of America, Inc. has issued 1 technical service bulletin (TSBs) for the 2002 VOLKSWAGEN EUROVAN. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
Warranty — EQUIPMENT
Volkswagen Warranty Policies and Procedures ? April 2014
NHTSA Investigations for the 2002 VOLKSWAGEN EUROVAN
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the VOLKSWAGEN EUROVAN
- 1997 VOLKSWAGEN EUROVAN — 22 complaints
- 1998 VOLKSWAGEN EUROVAN — 2 complaints
- 1999 VOLKSWAGEN EUROVAN — 22 complaints
- 2000 VOLKSWAGEN EUROVAN — 32 complaints
- 2001 VOLKSWAGEN EUROVAN — 29 complaints
- 2002 VOLKSWAGEN EUROVAN (current)
- 2003 VOLKSWAGEN EUROVAN — 21 complaints
- 2004 VOLKSWAGEN EUROVAN — 1 complaint
Other VOLKSWAGEN Models
- VOLKSWAGEN JETTA — 13,715 total complaints
- VOLKSWAGEN PASSAT — 10,288 total complaints
- VOLKSWAGEN BEETLE — 3,613 total complaints
- VOLKSWAGEN TIGUAN — 3,104 total complaints
- VOLKSWAGEN ATLAS — 2,635 total complaints
- VOLKSWAGEN GOLF — 1,991 total complaints
- VOLKSWAGEN GTI — 1,916 total complaints
- VOLKSWAGEN ID.4 — 1,568 total complaints