2024 VINFAST VF 8 — Problems, Recalls & Safety Data

See attached document for complaint.

See attached document for complaint.

The contact leased a 2024 VINFAST VF 8. The contact stated that upon pulling into the driveway with the rear wheels of the vehicle on the side of the roadway, the brake pedal was depressed, but the vehicle unintendedly accelerated. The driver swerved and avoided the residence, and the vehicle crashed into a flowerpot. The vehicle then accelerated 70-80 ft. on the sidewalk, passed several residences, and the vehicle stopped. The air bags did not deploy. There was no injury sustained. No police report was filed. Additionally, the contact stated that while her sister was attempting to park downhill, the vehicle unintendedly accelerated temporarily and responded as needed. The contact also stated that while driving on the Golden Gate Bridge at an undisclosed speed and approaching a toll, the contact decelerated to 25 MPH, but the vehicle suddenly accelerated, and the passenger's side of the vehicle struck the guardrail. There were no warning lights illuminated. The air bags did not deploy. There was no injury sustained. No police report was filed. No further information was available. The contact stated that she was concerned for her safety because the vehicle was unsafe to drive. The local dealer was not contacted because the dealer had closed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failures and referred the contact to the auto finance company for assistance. The failure mileage was approximately 8,000.

The contact's wife owns a 2024 VinFast VF8. The contact stated that while driving in a parking lot, attempting to park, and the brake was depressed, the vehicle kept moving. The vehicle collided with two other vehicles and then came to a stop. The contact stated that there were no injuries sustained, and medical attention was not sought. A police report was filed. The vehicle was towed to an independent mechanic, where there has not been a diagnosis as of yet. The manufacturer was not notified of the failure. The failure mileage was 7,500.

We have two VinFast VF8 vehicles, one with the VIN [XXX] (VF8 Black) and one with the VIN [XXX] (VF8 White). Both vehicles experienced the same problem with the electric power train at different times. The issue manifests itself as follows: The vehicle suddenly displays a "drive train malfunction error" on the center display, it then jerks a couple of times, loses all power, and stops. After that, it is not possible to put the transmission back into drive or reverse, only neutral or park. VF8 Black experienced this problem first on [XXX]. We contacted VinFast and asked for the vehicle to be serviced under warranty. VinFast picked up the car on 3/17/2025 and took it to their service center in Irvine, CA. There is no VinFast service center in San Diego, CA, were we live. VinFast returned the vehicle on 3/25/2025. The repair report stated "Technician road test with the same conditions as the customer was unable to duplicate. Technician also verified the cause with the engineering team which have told me that the issue would be resolved in a future update. Vehicle drives as designed with no issues." Apparently the issue was known to the VinFast engineering team. Then on [XXX] VF8 White experienced the same problem. We contacted VinFast who picked up the vehicle on 6/3/2025. On 7/13/2025 I asked VinFast for an update as we had not heard anything. Finally, the responded saying that they are waiting for a part. On 7/27/2025 I received an that the repair was completed. The repair report states that a software update was done to fix the issue. I have not received the vehicle back. VinFast won't return the car to us. They now ask us to pick it up or have it delivered at our expense. We are concerned that the issue is still not resolved and that the vehicles are unsafe to drive, in particular on freeways where a sudden stop can create hazardous conditions with severe consequences. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)