2002 TOYOTA SIENNA Steering Problems
6 NHTSA complaints on file
Steering Issues in the 2002 TOYOTA SIENNA
6 steering complaints have been filed with NHTSA for the 2002 TOYOTA SIENNA. Of these, 0 involved a crash, 1 involved a fire, and 0 resulted in injury.
6
Complaints
0
Crashes
1
Fires
0
Injuries
0
Deaths
All Steering Complaints
STEERING GETS STIFF HARD TO TURN STEERING
OUR 2002 TOYOTA SIENNA HAD THE GEAR SHIFT REPAIRED AT A MAJOR ATLANTA AREA TOYOTA DEALER ON MAY 5, 2014. THE GEAR SHIFT REPLACEMENT REQUIRED THE ENTIRE STEERING COLUMN TO BE DISASSEMBLED. ABOUT ONE WEEK AFTER THAT REPAIR, THE STEERING COMPLETELY FAILED. THE STEERING WHEEL TURNED WITH ABSOLUTELY NO CONTROL OF THE WHEELS. BY SHEER LUCK THIS STEERING FAILURE OCCURRED IN A PARKING LOT AFTER JUST TRAVELING ON THE INTERSTATE. HAD THIS STEERING FAILURE OCCURRED AT INTERSTATE SPEEDS, THIS MAY HAVE BEEN FATAL. THE VEHICLE WAS RETURNED TO THE SAME MAJOR ATLANTA AREA TOYOTA DEALER AND THE CAUSE OF THE STEERING FAILURE WAS IDENTIFIED AS "STEERING JOINT BOLT BACKED OFF FROM CONNECTION". I WAS TOLD THAT THE STEERING FAILURE WAS CAUSED BY ONE BOLT COMING LOOSE. THE STEERING FAILURE WAS CORRECTED BY "RE-TIGHTENED' BOLT WITH LOCK TIGHT". IN SUMMARY, THE REPAIR OF A GEAR SHIFT BY A CERTIFIED TOYOTA DEALER...
I WAS DRIVING THE CAR TO TAKE DINNER WITH MY FAMILY WHEN ARRIVE TO THE RESTAURANT I NOTICE WAS A LOT SMOG IN THE MOTOR I OPEN THE HOOD WAS A LOT SMOG SO I PLUG OUT THE BATTERY AND I CALL A MECHANIC AND HE TELLME THE FIRE WAS IN THE POWER STEERING PUMP HE DISCONNECT THE CABLE FROM THE POWER STEERING AND TELLME TO BRING THE CAR TO THE DEALER BECAUSE IS A SAFETY PROBLEM AND MAYBE HAVE A RECALL. THATS BY I WANT TO NO IF IS COVER FOR THE WARRANTY OR RECALL. *TR
TL* THE CONTACT OWNS A 2002 TOYOTA SIENNA. THE CONTACT STATED THAT THE GEAR SHIFT FAILED TO SHIFT OUT OF PARK AND DRIVE. THE FAILURE RECURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
TL* THE CONTACT OWNS A 2002 TOYOTA SIENNA. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH WHEN THE STEERING WHEEL BECAME ABNORMALLY HARD TO MANEUVER. THE CONTACT STATED THAT HE WAS ABLE TO FINALLY MOVE THE STEERING WHEEL BUT THE VEHICLE WOULD NOT RESPOND. THE VEHICLE WAS TOWED TO THE TO THE CONTACTS PLACE OR RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
MY WIFE WAS BACKING OUT OF A PARKING SPACE ON A SLIGHT INCLINE. WHEN SHE STOPPED AND TRIED TO PUT THE CAR INTO DRIVE, THE GEARSHIFT BROKE. WE HAD THE VAN TOWED TO THE TOYOTA DEALER AND THEY DETERMINED THAT THE METAL PARTS INTO WHICH THE GEAR SHAFT INSERTS HAD BROKEN CLEAN IN HALF. NEITHER THE CUSTOMER SERVICE REP NOR THE MECHANIC HAD EVER SEEN THAT HAPPEN BEFORE THEY CLAIMED. NEVERTHELESS, TOYOTA DID NOT DEEM THIS TO BE A DEFECT AND WE HAD TO PAY CLOSE TO $800 TO HAVE IT FIXED. HAD THIS HAPPENED ON A STEEPER HILL OR HAD MY WIFE BEEN PULLING OUT INTO A BUSY STREET, AN ACCIDENT MOST DEFINITELY COULD HAVE OCCURRED. I HAVE KEPT THE PARTS WHICH I BELIEVE WERE FAULTY/DEFECTIVE. THE PARTS THAT WERE REPLACED WERE A TILT STEERING SUPPORT, A STEERING TUBE SUB-ASSEMBLY, A SHAFT SUB-ASSEMBLY AND A TILT STEERING BOLT. *TR
Other 2002 TOYOTA SIENNA Problem Areas
Electrical System
19 complaints
Latcheslockslinkages
19 complaints
Structurebodydoor
19 complaints
Structure
13 complaints
Service Brakes Hydraulic
11 complaints
Engine And Engine Coolingengine
9 complaints
Structurebody
9 complaints
Latcheslockslinkagesdoorslatch
8 complaints
Vehicle Speed Control
8 complaints
Power Train
7 complaints
Tires
7 complaints
Air Bagsfrontal
4 complaints
Power Trainautomatic Transmission
4 complaints
Tirestreadbelt
4 complaints
Air Bags
3 complaints
Engine
3 complaints
Fuel System Gasoline
3 complaints
Service Brakes
3 complaints
Service Brakes Hydraulicfoundation Componentsdiscpads
3 complaints
Service Brakes Hydraulicfoundation Componentsdrum
3 complaints
Suspension
3 complaints
Unknown Or Other
3 complaints
Electrical Systemwiringfront Underhood
2 complaints
Engine And Engine Cooling
2 complaints
Engine And Engine Coolingenginegasoline
2 complaints
Equipment
2 complaints
Seat Belts
2 complaints
Seat Beltsfrontretractor
2 complaints
Seat Beltsrearother
2 complaints
Tiressidewall
2 complaints
Tirestemporaryemergency Spare Tire
2 complaints
Vehicle Speed Controlaccelerator Pedal
2 complaints
Electrical Systemalternatorgeneratorregulator
1 complaint
Electrical Systemwiring
1 complaint
Electrical Systemwiringfuses And Circuit Breakers
1 complaint
Electrical Systemwiringinteriorunder Dash
1 complaint
Electronic Stability Control Esc
1 complaint
Engine And Engine Coolingcooling Systemhoseslinespipingfittings
1 complaint
Engine And Engine Coolingexhaust System
1 complaint
Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe
1 complaint
Equipmentapplianceair Conditioner
1 complaint
Exterior Lighting
1 complaint
Exterior Lightingbrake Lights
1 complaint
Fuel System Other
1 complaint
Fuelpropulsion System
1 complaint
Power Trainautomatic Transmissionlever And Linkagecolumn Shift
1 complaint
Power Trainautomatic Transmissiontorque Converter
1 complaint
Seat Beltsfrontbuckle Assembly
1 complaint
Seatsmidrear Assembly
1 complaint
Service Brakes Airdrum
1 complaint
Service Brakes Electric
1 complaint
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip
1 complaint
Service Brakes Hydraulicfoundation Components
1 complaint
Service Brakes Hydraulicfoundation Componentsdisc
1 complaint
Service Brakes Hydraulicfoundation Componentsdiscrotor
1 complaint
Steeringcolumn
1 complaint
Steeringhydraulic Power Assist System
1 complaint
Steeringlinkagesarmidler And Attachment
1 complaint
Steeringrack And Pinion
1 complaint
Structurebodydoorhinge And Attachments
1 complaint
Suspensionfront
1 complaint
Visibilityglass Siderear
1 complaint
Visibilitypower Window Devices And Controls
1 complaint
Visibilitywindshield
1 complaint
Wheels
1 complaint
Wheelslugsnutsboltsstuds
1 complaint