2017 TOYOTA MIRAI — Problems, Recalls & Safety Data

The automatic braking system will lock up when there is nothing in front of the car. It will not give a warning like it supposed to. I have gotten whiplash and I’ve hurt my back several times due to this incident. It has also caused major anxiety when driving the car. It’s almost caused an accident several times. The dealership keeps telling me that nothings wrong however the issue keeps happening. Nobody’s fixing it. A specialist has been checking it out and they also were not able to find anything however the issue is still happening. There have been no warning signs or messages when the brakes lock up for no reason.

The automatic braking system will lock up when there is nothing in front of the car. It will not give a warning like it supposed to. I have gotten whiplash and I’ve hurt my back several times due to this incident. It has also caused major anxiety when driving the car. It’s almost caused an accident several times. The dealership keeps telling me that nothings wrong however the issue keeps happening. Nobody’s fixing it. A specialist has been checking it out and they also were not able to find anything however the issue is still happening. There have been no warning signs or messages when the brakes lock up for no reason.

The automatic braking system will lock up when there is nothing in front of the car. It will not give a warning like it supposed to. I have gotten whiplash and I’ve hurt my back several times due to this incident. It has also caused major anxiety when driving the car. It’s almost caused an accident several times. The dealership keeps telling me that nothings wrong however the issue keeps happening. Nobody’s fixing it. A specialist has been checking it out and they also were not able to find anything however the issue is still happening. There have been no warning signs or messages when the brakes lock up for no reason.

UNTIL TWO (2) DAYS AGO, I WAS THE HAPPY OWNER OF A 2017 TOYOTA MIRAI (VIN [XXX]). AT THE TIME OF MY INCIDENT, THE CAR HAD APPROXIMATELY 19,700 MILES ON THE ODOMETER. ON FRIDAY 24 AUGUST 2018 AT APPROXIMATELY 1615 (4:15 PM), I WAS DRIVING MY WIFE TO THE CLEANERS. I WAS ON ALMADEN EXPRESSWAY JUST SOUTH OF THE CAMDEN INTERSECTION IN A SOUTHERLY DIRECTION. SUDDENLY AND WITHOUT WARNING, THE CAR LOST POWER. THE CAR MONITOR SCREEN INSTRUCTED ME TO PULL OFF AS SOON AS POSSIBLE AND TO CONTACT MY CAR DEALER. I WAS INFORMED THAT I HAD AN FC FAILURE. AFTER THE CAR WAS TOWED TO THE DEALER, I WAS INFORMED BY THE DEALER THAT A SMALL ROCK HAD COMPLETELY PASSED THROUGH THE RADIATOR. THE TOYOTA MIRAI IS A HYDROGEN FUEL CELL VEHICLE. THERE IS NO INTERNAL COMBUSTION ENGINE. HYDROGEN FUEL FEEDS A FUEL CELL WHICH COMBINES THE HYDROGEN WITH FREE OXYGEN TO MAKE ELECTRICITY. THIS ELECTRICITY THEN POWERS TWO MOTORS AND/OR THE BATTERY. THE FUEL CELL REQUIRES A RADIATOR FOR COOLING. THIS RADIATOR IS THE ACHILLES HEEL OF THE MIRAI. IT IS PLACED LOW, IN FRONT, ON THE PASSENGER?S SIDE OF THE VEHICLE. THERE IS NO BUMPER TO PROTECT IT FROM COLLISIONS WITH CURBS. IN MY CASE, THERE IS NO PROTECTION FROM ROCKS AND GRAVEL HITTING THE RADIATOR AND DISABLING THE VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2017 TOYOTA MURAI. WHILE DRIVING AT ANY SPEED, THE DASHBOARD REFLECTED ON THE SIDE VIEW MIRRORS, WHICH MADE IT DIFFICULT TO SEE. THE DEALER (SAN FRANCISCO TOYOTA IN SAN FRANCISCO, CA, 415-559-1981) WAS UNABLE TO DIAGNOSE THE FAILURE AND STATED THAT THE FAILURE WOULD BE REPORTED TO THE MANUFACTURER. THE MANUFACTURER WAS AWARE OF THE FAILURE, BUT DID NOT RETURN THE CALL, AS PROMISED. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. THE VIN WAS NOT PROVIDED.....UPDATED 12/11/17 *BF *TT