2023 TOYOTA HIGHLANDER Structure Problems

The contact owns a 2023 Toyota Highlander. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal sound coming from behind the dashboard and the rear passenger-side door. The contact stated that it sounded as if something was loose. No warning lights illuminated. The contact stated that the abnormal sound started after the vehicle was serviced under NHTSA Campaign Number: 23V720000(Structure). The vehicle was taken to the dealer; however, the cause of the failure was not determined. The vehicle was not repaired. The contact stated that the failure had persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 15,700.

The contact owns a 2023 Toyota Highlander. The contact stated while driving 62 MPH, the front bumper detached from the vehicle. Additionally, the wheel guard had also detached. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. The VIN was not available.

The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2023 Toyota Highlander. The contact stated while driving 5 MPH and hitting concrete, the lower front bumper cover mounting tabs detached and created holes on the lower front bumper. The vehicle was taken to the dealer, where the parts were ordered; however, the dealer declined to repair the vehicle because they were not an auto body shop. The vehicle was then taken to an independent mechanic, where the lower front bumper and mounting tabs were replaced. The vehicle was repaired. The contact later received notification of NHTSA Campaign Number: 23V720000 (Structure), which he related to the failure. The manufacturer was contacted for reimbursement and advised the contact to fax the required documents. The contact stated that the documents were faxed; however, the manufacturer informed the contact that reimbursement could only be provided once the recall remedy was available. The failure mileage was approximately 1,500.

The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2023 Toyota Highlander. The contact stated that while the vehicle was parked,  unattended an unknown vehicle crashed into the front bumper. A police report was not filed. There was no air bag deployment, fire, or injury. The contact attached the bumper to the vehicle. At the local dealer, where it was diagnosed that the bumper cover had detached. The vehicle was not repaired because the parts were not available. The manufacturer was not notified of the failure. The contact stated that the failure was related to NHTSA Campaign Number 23V720000 (structure). The failure mileage was approximately 8,000.

The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structurer) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The local dealer was not contacted. VIN tool confirms parts not available.

The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.