NHTSA Complaint #11563798 — 2023 TOYOTA HIGHLANDER

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	11563798
Vehicle	2023 TOYOTA HIGHLANDER
Component	STRUCTURE
Date of Incident	October 26, 2023
Date Filed	January 5, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

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