2024 TOYOTA COROLLA CROSS HYBRID — Problems, Recalls & Safety Data
N/A
Safety Rating
7
Owner Complaints
2
Recalls
3
Service Bulletins
0
Investigations
Overview of the 2024 TOYOTA COROLLA CROSS HYBRID
The 2024 TOYOTA COROLLA CROSS HYBRID has received a total of 7 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 11 recall campaigns affecting this vehicle, covering issues with SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:SOLENOID/ACTUATOR. 3 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Exterior Lighting (2 complaints), Forward Collision Avoidance Automatic Emergency Braking (1 complaint), and Forward Collision Avoidance Dynamic Brake Supportbrake Assist (1 complaint).
Recalls for the 2024 TOYOTA COROLLA CROSS HYBRID
NHTSA has recorded 11 recalls for the 2024 TOYOTA COROLLA CROSS HYBRID, potentially affecting up to 1,487,678 vehicles.
Recall 24V708000 — SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:SOLENOID/ACTUATOR
| 145,383 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Corolla Cross Hybrid and 2023-2025 Corolla Hybrid vehicles. A software error in the skid control electronic control unit (ECU) may result in a loss of power brake assist when turning a corner.
Consequence: A loss of power brake assist can extend the distance required to stop, increasing the risk of a crash.
Remedy: Dealers will update the skid control ECU software, free of charge. Owner notification letters were mailed November 19, 2024. Additionally, notifications to owners of the Corolla Hybrid vehicles were mailed January 17, 2025. Owners may contact Toyota customer service at...
View full details →Recall 24V708000 — SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:SOLENOID/ACTUATOR
| 145,383 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Corolla Cross Hybrid and 2023-2025 Corolla Hybrid vehicles. A software error in the skid control electronic control unit (ECU) may result in a loss of power brake assist when turning a corner.
Consequence: A loss of power brake assist can extend the distance required to stop, increasing the risk of a crash.
Remedy: Dealers will update the skid control ECU software, free of charge. Owner notification letters were mailed November 19, 2024. Additionally, notifications to owners of the Corolla Hybrid vehicles were mailed January 17, 2025. Owners may contact Toyota customer service at...
View full details →Recall 24V708000 — SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:SOLENOID/ACTUATOR
| 145,383 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Corolla Cross Hybrid and 2023-2025 Corolla Hybrid vehicles. A software error in the skid control electronic control unit (ECU) may result in a loss of power brake assist when turning a corner.
Consequence: A loss of power brake assist can extend the distance required to stop, increasing the risk of a crash.
Remedy: Dealers will update the skid control ECU software, free of charge. Owner notification letters were mailed November 19, 2024. Additionally, notifications to owners of the Corolla Hybrid vehicles were mailed January 17, 2025. Owners may contact Toyota customer service at...
View full details →Recall 24V708000 — SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:SOLENOID/ACTUATOR
| 145,383 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Corolla Cross Hybrid and 2023-2025 Corolla Hybrid vehicles. A software error in the skid control electronic control unit (ECU) may result in a loss of power brake assist when turning a corner.
Consequence: A loss of power brake assist can extend the distance required to stop, increasing the risk of a crash.
Remedy: Dealers will update the skid control ECU software, free of charge. Owner notification letters were mailed November 19, 2024. Additionally, notifications to owners of the Corolla Hybrid vehicles were mailed January 17, 2025. Owners may contact Toyota customer service at...
View full details →Recall 24V708000 — SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:SOLENOID/ACTUATOR
| 145,383 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Corolla Cross Hybrid and 2023-2025 Corolla Hybrid vehicles. A software error in the skid control electronic control unit (ECU) may result in a loss of power brake assist when turning a corner.
Consequence: A loss of power brake assist can extend the distance required to stop, increasing the risk of a crash.
Remedy: Dealers will update the skid control ECU software, free of charge. Owner notification letters were mailed November 19, 2024. Additionally, notifications to owners of the Corolla Hybrid vehicles were mailed January 17, 2025. Owners may contact Toyota customer service at...
View full details →Recall 24V708000 — SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING
| 145,383 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Corolla Cross Hybrid and 2023-2025 Corolla Hybrid vehicles. A software error in the skid control electronic control unit (ECU) may result in a loss of power brake assist when turning a corner.
Consequence: A loss of power brake assist can extend the distance required to stop, increasing the risk of a crash.
Remedy: Dealers will update the skid control ECU software, free of charge. Owner notification letters were mailed November 19, 2024. Additionally, notifications to owners of the Corolla Hybrid vehicles were mailed January 17, 2025. Owners may contact Toyota customer service at...
View full details →Recall 24V708000 — SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING
| 145,383 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Corolla Cross Hybrid and 2023-2025 Corolla Hybrid vehicles. A software error in the skid control electronic control unit (ECU) may result in a loss of power brake assist when turning a corner.
Consequence: A loss of power brake assist can extend the distance required to stop, increasing the risk of a crash.
Remedy: Dealers will update the skid control ECU software, free of charge. Owner notification letters were mailed November 19, 2024. Additionally, notifications to owners of the Corolla Hybrid vehicles were mailed January 17, 2025. Owners may contact Toyota customer service at...
View full details →Recall 24V708000 — SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING
| 145,383 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Corolla Cross Hybrid and 2023-2025 Corolla Hybrid vehicles. A software error in the skid control electronic control unit (ECU) may result in a loss of power brake assist when turning a corner.
Consequence: A loss of power brake assist can extend the distance required to stop, increasing the risk of a crash.
Remedy: Dealers will update the skid control ECU software, free of charge. Owner notification letters were mailed November 19, 2024. Additionally, notifications to owners of the Corolla Hybrid vehicles were mailed January 17, 2025. Owners may contact Toyota customer service at...
View full details →Recall 24V708000 — SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING
| 145,383 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Corolla Cross Hybrid and 2023-2025 Corolla Hybrid vehicles. A software error in the skid control electronic control unit (ECU) may result in a loss of power brake assist when turning a corner.
Consequence: A loss of power brake assist can extend the distance required to stop, increasing the risk of a crash.
Remedy: Dealers will update the skid control ECU software, free of charge. Owner notification letters were mailed November 19, 2024. Additionally, notifications to owners of the Corolla Hybrid vehicles were mailed January 17, 2025. Owners may contact Toyota customer service at...
View full details →Recall 24V708000 — SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING
| 145,383 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Corolla Cross Hybrid and 2023-2025 Corolla Hybrid vehicles. A software error in the skid control electronic control unit (ECU) may result in a loss of power brake assist when turning a corner.
Consequence: A loss of power brake assist can extend the distance required to stop, increasing the risk of a crash.
Remedy: Dealers will update the skid control ECU software, free of charge. Owner notification letters were mailed November 19, 2024. Additionally, notifications to owners of the Corolla Hybrid vehicles were mailed January 17, 2025. Owners may contact Toyota customer service at...
View full details →Recall 24V548000 — EQUIPMENT:OTHER:LABELS
| 33,848 vehicles affected
Defect: Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The...
Consequence: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
Remedy: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
View full details →Owner Complaints for the 2024 TOYOTA COROLLA CROSS HYBRID
7 complaints have been filed with NHTSA for the 2024 TOYOTA COROLLA CROSS HYBRID. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Exterior Lighting | 2 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Dynamic Brake Supportbrake Assist | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 1 | 0 | 0 | 0 |
| Visibilitysunmoon Roof Assembly | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2024 Toyota Corolla Cross. The contact stated that while driving approximately 10 MPH, the steering wheel suddenly malfunctioned and erroneously self-turned to the left, causing the vehicle to crash into a pole, where the vehicle came to a stop. The damage was to the front of the vehicle. During the incident, no injuries were reported, and no police report was taken. The cause of the failure was not determined. The manufacturer was notified of the failure. The local dealer was not yet contacted. The failure mileage was 5,700.
The contact owns a 2024 Toyota Corolla Cross Hybrid. The contact stated that while driving 20 MPH, the Forward Collision Avoidance, Automatic Emergency Braking was unintentionally activated. There was no warning light illuminated. The contact turned off and restart the vehicle and continued driving; however, while driving at 20 MPH, the failure recurred, causing the vehicle to come to a complete stop. There was no warning light illuminated. The vehicle was taken to a local dealer, where the vehicle was diagnosed, and the contact was informed there no failure was found with the vehicle. The vehicle was not repaired. The contact stated that later, while driving on the highway at 60 MPH, the Automatic Emergency Braking warning light remained illuminated. The vehicle was taken back to the same dealer, where the vehicle was diagnosed; however, the contact was informed that no failure was found with the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 14,000.
The contact owns a 2024 Toyota Corolla Cross Hybrid. The contact stated that while driving at night, the low beam headlights failed to properly illuminate and the headlights were extremely dim, creating a visibility hazard for the driver. The contact stated that upon inspection, the contact discovered that the inside of the plastic headlight covers had several abrasions and cracks. The cause of the failure was not yet determined. The local dealer and manufacturer were informed of the failure, but no assistance was provided. The failure mileage was 100.
The contact owns a 2024 Toyota Corolla Cross Hybrid. The contact stated while driving at night at approximately 35 MPH with the low beam headlights activated, there was a rectangular shadow cast ahead by both headlights. The shadow was cast directly to the front and the road was not fully illuminated. The contact stated that while using the high beam setting the shadow was not present. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was determined that there was a shadow, but there was no fix. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 700.
The contact owns a 2024 Toyota Corolla Cross Hybrid. The contact stated that while driving at an undisclosed speed, the electronic braking system malfunctioned, and a message to contact the dealer was displayed. While at an intersection, the Pre-Collision System engaged, and the brakes seized with an oncoming vehicle approaching. While entering the parking lot, the brake pedal was depressed, but the vehicle failed to respond. The brake pedal was depressed to the floorboard. The vehicle was towed to the local dealer but was not diagnosed or repaired. The vehicle was taken to another local dealer, Town & Country Toyota (9101 South Blvd., Charlotte, NC 28273) but the vehicle was not diagnosed or repaired. The manufacturer was contacted about a possible buy-back. The failure mileage was approximately 7,000.
Safety Rating for the 2024 TOYOTA COROLLA CROSS HYBRID
NHTSA has not yet tested the 2024 TOYOTA COROLLA CROSS HYBRID in its New Car Assessment Program.
Technical Service Bulletins for the 2024 TOYOTA COROLLA CROSS HYBRID
Toyota Motor Corporation has issued 3 technical service bulletins (TSBs) for the 2024 TOYOTA COROLLA CROSS HYBRID. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
TSB002423 — EQUIPMENT:OTHER:LABELS
TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life....
TSB008623 — STRUCTURE
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ?Careful inspection for paint chips/scratches and body dents/dings. ?Proper operation of electrical accessories (including interior light, clock, and radio reset). ?Interior cleanliness. ?Proper function...
TSB008623 — ELECTRICAL SYSTEM
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ?Careful inspection for paint chips/scratches and body dents/dings. ?Proper operation of electrical accessories (including interior light, clock, and radio reset). ?Interior cleanliness. ?Proper function...
NHTSA Investigations for the 2024 TOYOTA COROLLA CROSS HYBRID
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the TOYOTA COROLLA CROSS HYBRID
- 2023 TOYOTA COROLLA CROSS HYBRID — 4 complaints
- 2024 TOYOTA COROLLA CROSS HYBRID (current)
- 2025 TOYOTA COROLLA CROSS HYBRID — 0 complaints
- 2026 TOYOTA COROLLA CROSS HYBRID — 0 complaints
Other TOYOTA Models
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- TOYOTA COROLLA — 14,342 total complaints
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- TOYOTA SIENNA — 10,769 total complaints
- TOYOTA TACOMA — 10,512 total complaints
- TOYOTA TUNDRA — 8,997 total complaints
- TOYOTA HIGHLANDER — 6,663 total complaints