2004 TIFFIN PHAETON — Problems, Recalls & Safety Data
N/A
Safety Rating
2
Owner Complaints
5
Recalls
1
Service Bulletin
0
Investigations
Overview of the 2004 TIFFIN PHAETON
The 2004 TIFFIN PHAETON has received a total of 2 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:RECREATIONAL VEHICLE/TRAILER. 1 technical service bulletin have been issued by Tiffin Motorhomes, Inc. for this model year. The most commonly reported problem area is the Equipment (1 complaint).
Recalls for the 2004 TIFFIN PHAETON
NHTSA has recorded 5 recalls for the 2004 TIFFIN PHAETON, potentially affecting up to 27,592 vehicles.
Recall 11V082000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
| 10,683 vehicles affected
Defect: TIFFIN MOTORHOMES IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE...
Consequence: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
Remedy: TIFFIN MOTORHOMES IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE SAFETY RECALL...
View full details →Recall 08V509000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
| 3,507 vehicles affected
Defect: TIFFIN IS RECALLING 3,507 MY 2004-2007 ALLEGRO, ALLEGRO BAY AND ALLERO BUS, MY 2004-2005 PHAETON AND MY 2005-2007 ZEPHYR MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
Remedy: TIFFIN WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE...
View full details →Recall 07V517000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
| 11,438 vehicles affected
Defect: ON CERTAIN MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION, THESE REFRIGERATORS MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
Remedy: TIFFIN MOTORHOMES WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED...
View full details →Recall 05V268000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:WATER HEATER
| 302 vehicles affected
Defect: ON CERTAIN CLASS A MOTOR HOMES EQUIPPED WITH VEHICLE SYSTEMS' AQUA-HOT AND HYDRO-HOT WATER HEATERS, WHICH USE WEBASTO BURNER TUBES, THE BURNER TUBES DO NOT MEET SPECIFICATIONS AND COULD FAIL PREMATURELY.
Consequence: THE SURFACE TEMPERATURE OF THE EXHAUST TUBE EXITING FROM THE HEATER CAN INCREASE AND COULD POTENTIALLY IGNITE COMBUSTIBLE MATERIALS IN OR AROUND THE VEHICLE.
Remedy: TIFFIN IS WORKING WITH VEHICLE SYSTEMS TO NOTIFY OWNERS AND HAVE THE REPAIR PERFORMED ON THEIR VEHICLES. OWNERS MAY CONTACT VEHICLE SYSTEMS AT 1-800-685-4298 OR TIFFIN AT 256-356-8661.
View full details →Recall 04V383000 — SEAT BELTS:FRONT:BUCKLE ASSEMBLY
| 1,662 vehicles affected
Defect: THE SEAT BELT ASSEMBLIES ON CERTAIN MOTOR HOMES FAIL TO COMPLY WITH THE LOOP LOAD REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209. "SEAT BELT ASSEMBLIES."
Consequence: THE SEAT BELT BUCKLE MAY UNLATCH IN THE EVENT OF A VEHICLE CRASH, POSSIBLY RESULTING IN PERSONAL INJURY TO THE SEAT OCCUPANT.
Remedy: AMSAFE WILL REPLACE THE BUCKLES. OWNERS SHOULD CONTACT AMSAFE AT 574-266-8330 OR TIFFIN AT 1-256-356-8661.
View full details →Owner Complaints for the 2004 TIFFIN PHAETON
2 complaints have been filed with NHTSA for the 2004 TIFFIN PHAETON. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Equipment | 1 | 0 | 1 | 0 | 0 |
| Equipmentrecreational Vehicletrailer | 1 | 0 | 1 | 0 | 0 |
Most Recent Complaints
OUR RV REFRIGERATOR IGNITED CAUSING A FIRE IN THE BACK OF THE UNIT. IF WE HAD NOT BEEN HOME, OUR RV WOULD HAVE BEEN COMPLETELY DESTROYED. TWO DAYS FOLLOWING THIS INCIDENT WE RECEIVED A RECALL LETTER FROM DOMETIC WARNING OF A POSSIBLE FIRE DANGER. HOWEVER, THE UNIT THAT WE HAVE WAS NOT LISTED IN THE RECALL, BUT THE FIRE OCCURRED EXACTLY AS DESCRIBED IN THE RECALL LETTER. OUR ATTEMPTS TO CONTACT DOMETIC HAVE GONE UNANSWERED FOR TWO WEEKS. ( IE EMAIL AND TELEPHONE.) THIS INCIDENT REQUIRED THAT WE TURN OFF THE PROPANE USED TO HEAT OUR RV. THEREFORE NOT ONLY DO WE NOT HAVE A REFRIGERATOR, WE ARE UNABLE TO USE THE GAS HEATER. INFORMATION SHOULD BE FORTHCOMING FROM THE COMPANY AND IT IS NOT. *TR
OUR RV REFRIGERATOR IGNITED CAUSING A FIRE IN THE BACK OF THE UNIT. IF WE HAD NOT BEEN HOME, OUR RV WOULD HAVE BEEN COMPLETELY DESTROYED. TWO DAYS FOLLOWING THIS INCIDENT WE RECEIVED A RECALL LETTER FROM DOMETIC WARNING OF A POSSIBLE FIRE DANGER. HOWEVER, THE UNIT THAT WE HAVE WAS NOT LISTED IN THE RECALL, BUT THE FIRE OCCURRED EXACTLY AS DESCRIBED IN THE RECALL LETTER. OUR ATTEMPTS TO CONTACT DOMETIC HAVE GONE UNANSWERED FOR TWO WEEKS. ( IE EMAIL AND TELEPHONE.) THIS INCIDENT REQUIRED THAT WE TURN OFF THE PROPANE USED TO HEAT OUR RV. THEREFORE NOT ONLY DO WE NOT HAVE A REFRIGERATOR, WE ARE UNABLE TO USE THE GAS HEATER. INFORMATION SHOULD BE FORTHCOMING FROM THE COMPANY AND IT IS NOT. *TR
Safety Rating for the 2004 TIFFIN PHAETON
NHTSA has not yet tested the 2004 TIFFIN PHAETON in its New Car Assessment Program.
Technical Service Bulletins for the 2004 TIFFIN PHAETON
Tiffin Motorhomes, Inc. has issued 1 technical service bulletin (TSBs) for the 2004 TIFFIN PHAETON. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SB-20 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:WATER HEATER
TIFFIN MOTORHOMES: THERE IS A POTENTIAL PROBLEM WITH THE WATER HEATER BY PASS IN YOUR UNIT. THERE IS A POSSIBILITY IT WAS INCORRECTLY PLUMBED. CSC LETTER WAS RECEIVED. *PE
NHTSA Investigations for the 2004 TIFFIN PHAETON
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the TIFFIN PHAETON
- 2000 TIFFIN PHAETON — 0 complaints
- 2001 TIFFIN PHAETON — 1 complaint
- 2002 TIFFIN PHAETON — 0 complaints
- 2003 TIFFIN PHAETON — 3 complaints
- 2004 TIFFIN PHAETON (current)
- 2005 TIFFIN PHAETON — 1 complaint
- 2006 TIFFIN PHAETON — 0 complaints
- 2007 TIFFIN PHAETON — 1 complaint
- 2008 TIFFIN PHAETON — 6 complaints
- 2009 TIFFIN PHAETON — 1 complaint
Other TIFFIN Models
- TIFFIN ALLEGRO — 207 total complaints
- TIFFIN ALLEGRO OPEN ROAD — 56 total complaints
- TIFFIN ALLEGRO BAY — 35 total complaints
- TIFFIN ALLEGRO RED — 32 total complaints
- TIFFIN ALLEGRO BUS — 27 total complaints
- TIFFIN WAYFARER — 27 total complaints
- TIFFIN ALLEGRO BREEZE — 12 total complaints
- TIFFIN ZEPHYR — 10 total complaints