2021 THOR MOTOR COACH ACE — Problems, Recalls & Safety Data
N/A
Safety Rating
6
Owner Complaints
1
Recall
3
Service Bulletins
0
Investigations
Overview of the 2021 THOR MOTOR COACH ACE
The 2021 THOR MOTOR COACH ACE has received a total of 6 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with VISIBILITY:GLASS, SIDE/REAR. 3 technical service bulletins have been issued by Thor Motor Coach for this model year. The most commonly reported problems involve the Electrical System (2 complaints), Engine (1 complaint), and Power Train (1 complaint).
Recalls for the 2021 THOR MOTOR COACH ACE
NHTSA has recorded 1 recall for the 2021 THOR MOTOR COACH ACE, potentially affecting up to 71 vehicles.
Recall 20V339000 — VISIBILITY:GLASS, SIDE/REAR
| 71 vehicles affected
Defect: Thor Motor Coach (TMC) is recalling certain 2020-2021 ACE, 2021 Four Winds and 2020 Gemini, Axis, Compass, Delano, Windsport, Hurricane, Outlaw, and Vegas motorhomes. The adhesive bond between the glass and the metal hinge frame of the frameless windows may fail which would then allow the glass to detach and fall out.
Consequence: If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of a crash.
Remedy: TMC will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. The recall began July 10, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number...
View full details →Owner Complaints for the 2021 THOR MOTOR COACH ACE
6 complaints have been filed with NHTSA for the 2021 THOR MOTOR COACH ACE. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 2 | 0 | 0 | 0 | 0 |
| Engine | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Air conditioner compressor wouldn't engage in rv. Called a mobile technician. Mobile technician found burnt and melted connectors on the control board. Technician stated the connectors used for 120v power were 12v crimp connectors and had burned and melted from the amperage. Technician stated that these used connectors were illegal to use for 120v. This is a safety concern and could result in a fire. Stated we were lucky the control board melted and didn't result in a fire and burn down the coach.
Returning home from trip, route US I26 in NC, heading down 6 degree hill lost all speed control. The following dash lights came on: ABS, Engine Service, the Wrench, anti sway control. We were able to roll to the side of the road just before an entrance ramp. There was no acceleration control.
Returning home from trip, route US I26 in NC, heading down 6 degree hill lost all speed control. The following dash lights came on: ABS, Engine Service, the Wrench, anti sway control. We were able to roll to the side of the road just before an entrance ramp. There was no acceleration control.
Returning home from trip, route US I26 in NC, heading down 6 degree hill lost all speed control. The following dash lights came on: ABS, Engine Service, the Wrench, anti sway control. We were able to roll to the side of the road just before an entrance ramp. There was no acceleration control.
The contact owns a 2021 Thor Motor Coach Ace RV. The contact received notification of NHTSA Campaign Number: 21V202000 (Suspension, Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Safety Rating for the 2021 THOR MOTOR COACH ACE
NHTSA has not yet tested the 2021 THOR MOTOR COACH ACE in its New Car Assessment Program.
Technical Service Bulletins for the 2021 THOR MOTOR COACH ACE
Thor Motor Coach has issued 3 technical service bulletins (TSBs) for the 2021 THOR MOTOR COACH ACE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
RC000219SAOwner — POWER TRAIN:AUTOMATIC TRANSMISSION
On your vehicle, the rear axle may contain an inadequate volume of lubricating oil. An inadequate volume of rear axle lubricant may result in rear wheel bearing damage potentially leading to bearing seizure. Bearing seizure may lead to rear axle or driveshaft failure. A rear axle or driveshaft failure may...
RC000219SAOwner — SERVICE BRAKES
On your vehicle, the rear axle may contain an inadequate volume of lubricating oil. An inadequate volume of rear axle lubricant may result in rear wheel bearing damage potentially leading to bearing seizure. Bearing seizure may lead to rear axle or driveshaft failure. A rear axle or driveshaft failure may...
RC000219SAOwner — FUEL SYSTEM, OTHER
On your vehicle, the rear axle may contain an inadequate volume of lubricating oil. An inadequate volume of rear axle lubricant may result in rear wheel bearing damage potentially leading to bearing seizure. Bearing seizure may lead to rear axle or driveshaft failure. A rear axle or driveshaft failure may...
NHTSA Investigations for the 2021 THOR MOTOR COACH ACE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the THOR MOTOR COACH ACE
- 2016 THOR MOTOR COACH ACE — 8 complaints
- 2017 THOR MOTOR COACH ACE — 5 complaints
- 2018 THOR MOTOR COACH ACE — 6 complaints
- 2019 THOR MOTOR COACH ACE — 5 complaints
- 2020 THOR MOTOR COACH ACE — 0 complaints
- 2021 THOR MOTOR COACH ACE (current)
- 2022 THOR MOTOR COACH ACE — 3 complaints
- 2023 THOR MOTOR COACH ACE — 1 complaint
Other THOR MOTOR COACH Models
- THOR MOTOR COACH HURRICANE — 63 total complaints
- THOR MOTOR COACH PALAZZO — 55 total complaints
- THOR MOTOR COACH WINDSPORT — 55 total complaints
- THOR MOTOR COACH CHALLENGER — 43 total complaints
- THOR MOTOR COACH MIRAMAR — 39 total complaints
- THOR MOTOR COACH OUTLAW — 34 total complaints
- THOR MOTOR COACH FOUR WINDS — 31 total complaints
- THOR MOTOR COACH CHATEAU — 26 total complaints