2013 THOR MOTOR COACH ACE — Problems, Recalls & Safety Data
N/A
Safety Rating
4
Owner Complaints
4
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2013 THOR MOTOR COACH ACE
The 2013 THOR MOTOR COACH ACE has received a total of 4 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with VISIBILITY:WINDSHIELD WIPER/WASHER, EQUIPMENT, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER. The most commonly reported problems involve the Engine (1 complaint), Fuel System Gasoline (1 complaint), and Service Brakes (1 complaint).
Recalls for the 2013 THOR MOTOR COACH ACE
NHTSA has recorded 4 recalls for the 2013 THOR MOTOR COACH ACE, potentially affecting up to 126,480 vehicles.
Recall 18V705000 — VISIBILITY:WINDSHIELD WIPER/WASHER
| 2,854 vehicles affected
Defect: Thor Motor Coach (TMC) is recalling certain 2013 Thor Ace, Daybreak, Challenger, Windsport, Hurricane, Outlaw, Tuscany, and Palazzo motorhomes. The windshield wiper system may have been incorrectly installed, causing the wipers to fail during use, reducing driver visibility.
Consequence: A reduction of driver visibility can increase the risk of a crash.
Remedy: TMC will notify owners, and dealers will verify that the windshield wiper system is installed correctly, repairing or replacing the wiper system as needed, free of charge. The recall began November 28, 2018. Owners may contact TMC customer service at...
View full details →Recall 17V758000 — EQUIPMENT
| 110,400 vehicles affected
Defect: Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or...
View full details →Recall 16V571000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
| 5,633 vehicles affected
Defect: Thor Motor Coach (Thor) is recalling certain model year 2012-2017 Ace, 2013 Citation, 2012-2013 Siesta and 2017 Four Winds and Road Bear Rental motorhomes. The affected vehicles are equipped with shower curtains that may not adequately resist catching fire in the presence of an ignition source. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle...
Consequence: A flammable shower curtain may further fuel a fire, increasing the risk of injury.
Remedy: Thor will notify owners, and dealers will replace the shower curtains with curtains made with fire retardant, free of charge. The recall began on September 15, 2016. Owners may contact Thor customer service at 1-877-500-1020. Thor's number for this recall...
View full details →Recall 13V265000 — ELECTRICAL SYSTEM
| 7,593 vehicles affected
Defect: Thor Motor Coach (Thor) is recalling certain model year 2006-2013 Windsport, model year 2006-2010 Magellan, model year 2007-2013 Hurricane, model year 2009-2013 Serrano and model year 2011-2013 A.C.E motorhomes. The motorhomes are equipped with an RV Custom Products Battery Control Center (BCC) which may experience a failure while the motorhome is in motion.
Consequence: If the BCC fails, all power may be lost to the motorhome chassis, including all lighting, making the vehicle very difficult to operate, increasing the risk of a crash.
Remedy: Thor will notify owners, and dealers will rewire the BCC free of charge. The recall began on July 30, 2013. Customers may contact Thor at 1-877-855-2867. Thor's recall campaign number is RC000077.
View full details →Owner Complaints for the 2013 THOR MOTOR COACH ACE
4 complaints have been filed with NHTSA for the 2013 THOR MOTOR COACH ACE. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 1 | 0 | 0 | 0 | 0 |
| Fuel System Gasoline | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 1 | 0 | 0 |
| Service Brakes Hydraulic | 1 | 0 | 1 | 0 | 0 |
Most Recent Complaints
I WAS DRIVING ON 8E FREEWAY AT 55 MPH WHEN I NOTICED THE INTERIOR OF THE MOTORHOME FILLING WITH BLACK SMOKE AND THE SMOKE DETECTOR STARTED GOING OFF. BLACK SMOKE WAS POURING OFF THE BACK OF THE MOTORHOME AS WELL. I PULLED OVER TO THE SHOULDER AND GOT MY WIFE TWO GRANDKIDS AND TWO DOGS OUT OF THE VEHICLE. UPON EXITING I FOUND THE RIGHT FRONT OF THE VEHICLE ON FIRE AS WELL AS FIRE DRIPPING FROM THE EXHAUST TO THE GROUND. AFTER GETTING THE FIRE OUT, I DISCOVERED THE VEHICLE LEVELING SYSTEM HAD A HYDRAULIC LINE FAILURE AND THE HYDRAULIC PUMP WAS SPRAYING FLUID FROM THE FAILED LINE ON THE EXHAUST PIPE CAUSING THE FIRE. THE LEVELING SYSTEM IS USED FOR LEVELING THE VEHICLE WHILE PARKED IT SHOULD NOT COME ON WHILE DRIVING ON THE FREEWAY. I ALSO FOUND OUT THE FIRE DESTROYED THE RIGHT FRONT BRAKE LINE AND THE MOTORHOME LOST ALL THE BRAKES ON THE FREEWAY ON THE WAY TO THE REPAIR SHOP.
WHILE DRIVING A 2013 THOR ACE MOTOR HOME AT 60 MPH I HEARD BEEPING NOISE IN THE DRIVERS AREA. WHILE TRYING TO FIGURE OUT THE SOURCE I DISCOVERED THE MOTOR HOME WAS ON FIRE UNDER THE RIGHT FRONT. THE LEVELING SYSTEM HAD TURNED ON THE HYDRAULIC PUMP AND ONE OF THE RETURN LINES WAS LEAKING. THE RESULTING HIGH PRESSURE HYDRAULIC FLUID WAS SPRAYING ON THE EXHAUST AND IGNITING. THE LEVELING SYSTEM IS USED FOR LEVELING THE VEHICLE WHILE PARKED. APPARENTLY THE SYSTEM IS DESIGNED SO THAT IF IT DETECTS ONE OF THE JACKS LOWERING WHILE DRIVING IT APPLIES HYDRAULIC PRESSURE TO THE SYSTEM TO KEEP THE JACK UP, THE PROBLEM WITH THIS DESIGN IS THAT IF YOU HAVE A HYDRAULIC LEAK ON THE RETURN SIDE OF A JACK, THE SYSTEM SENDS HYDRAULIC FLUID TO A LEAKING LINE AND IN MY CASE IT STARTED A FIRE UNDER THE MOTOR HOME CAUSING DAMAGE TO THE UNDERSIDE OF THE MOTOR HOME INCLUDING CAUSING THE BRAKE LINE TO LEAK AND LOSING THE BRAKES TO THE MOTOR HOME AS WELL. *TR
I AM EXTREMELY CONCERNED THAT RUNNING GAS LINES INTO AND THEN OUT OF AN OIL COOLER THAT IS ATTACHED TO THE FRONT OF THE RADIATOR AT THE FRONT OF A VEHICLE IS NOT SAFE. ANY FRONT END COLLISION COULD CAUSE THESE NEW LINES AND OR THE OIL COOLER TO BREAK CREATING THE POTENTIAL FOR A FIRE. I AM ATTACHING TWO PICTURES IN THE FIRST YOU CAN SEE THE OIL COOLER ATTACHED TO THE RADIATOR THROUGH THE FRONT GRILL OF THE VEHICLE, THE SECOND SHOWS A CLOSER VIEW OF THE OIL COOLER. THERE IS A THREAD WHICH HAS MORE PICTURES AND SOME OF THE OWNER'S REMARKS AS TO WHAT HAS BEEN DONE TO THEIR VEHICLES ON THE IRV2.COM FORUM. THIS IS A LINK TO THAT THREAD: HTTP://WWW.IRV2.COM/FORUMS/F121/ACE-GENERATOR-STOPS-RUNNING-CODE-36-A-125555.HTML AGAIN THANK YOU FOR YOUR ASSISTANCE IN THIS MATTER. UPDATED 7/31/13 *CN
I AM EXTREMELY CONCERNED THAT RUNNING GAS LINES INTO AND THEN OUT OF AN OIL COOLER THAT IS ATTACHED TO THE FRONT OF THE RADIATOR AT THE FRONT OF A VEHICLE IS NOT SAFE. ANY FRONT END COLLISION COULD CAUSE THESE NEW LINES AND OR THE OIL COOLER TO BREAK CREATING THE POTENTIAL FOR A FIRE. I AM ATTACHING TWO PICTURES IN THE FIRST YOU CAN SEE THE OIL COOLER ATTACHED TO THE RADIATOR THROUGH THE FRONT GRILL OF THE VEHICLE, THE SECOND SHOWS A CLOSER VIEW OF THE OIL COOLER. THERE IS A THREAD WHICH HAS MORE PICTURES AND SOME OF THE OWNER'S REMARKS AS TO WHAT HAS BEEN DONE TO THEIR VEHICLES ON THE IRV2.COM FORUM. THIS IS A LINK TO THAT THREAD: HTTP://WWW.IRV2.COM/FORUMS/F121/ACE-GENERATOR-STOPS-RUNNING-CODE-36-A-125555.HTML AGAIN THANK YOU FOR YOUR ASSISTANCE IN THIS MATTER. UPDATED 7/31/13 *CN
Safety Rating for the 2013 THOR MOTOR COACH ACE
NHTSA has not yet tested the 2013 THOR MOTOR COACH ACE in its New Car Assessment Program.
Technical Service Bulletins for the 2013 THOR MOTOR COACH ACE
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2013 THOR MOTOR COACH ACE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the THOR MOTOR COACH ACE
- 2011 THOR MOTOR COACH ACE — 1 complaint
- 2012 THOR MOTOR COACH ACE — 2 complaints
- 2013 THOR MOTOR COACH ACE (current)
- 2014 THOR MOTOR COACH ACE — 4 complaints
- 2015 THOR MOTOR COACH ACE — 5 complaints
- 2016 THOR MOTOR COACH ACE — 8 complaints
- 2017 THOR MOTOR COACH ACE — 5 complaints
- 2018 THOR MOTOR COACH ACE — 6 complaints
Other THOR MOTOR COACH Models
- THOR MOTOR COACH HURRICANE — 63 total complaints
- THOR MOTOR COACH PALAZZO — 55 total complaints
- THOR MOTOR COACH WINDSPORT — 55 total complaints
- THOR MOTOR COACH CHALLENGER — 43 total complaints
- THOR MOTOR COACH MIRAMAR — 39 total complaints
- THOR MOTOR COACH OUTLAW — 34 total complaints
- THOR MOTOR COACH FOUR WINDS — 31 total complaints
- THOR MOTOR COACH CHATEAU — 26 total complaints