2011 THOR MOTOR COACH A.C.E. — Problems, Recalls & Safety Data
N/A
Safety Rating
1
Owner Complaint
2
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2011 THOR MOTOR COACH A.C.E.
The 2011 THOR MOTOR COACH A.C.E. has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with EQUIPMENT, ELECTRICAL SYSTEM. The most commonly reported problem area is the Electrical System (1 complaint).
Recalls for the 2011 THOR MOTOR COACH A.C.E.
NHTSA has recorded 2 recalls for the 2011 THOR MOTOR COACH A.C.E., potentially affecting up to 117,993 vehicles.
Recall 17V758000 — EQUIPMENT
| 110,400 vehicles affected
Defect: Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or...
View full details →Recall 13V265000 — ELECTRICAL SYSTEM
| 7,593 vehicles affected
Defect: Thor Motor Coach (Thor) is recalling certain model year 2006-2013 Windsport, model year 2006-2010 Magellan, model year 2007-2013 Hurricane, model year 2009-2013 Serrano and model year 2011-2013 A.C.E motorhomes. The motorhomes are equipped with an RV Custom Products Battery Control Center (BCC) which may experience a failure while the motorhome is in motion.
Consequence: If the BCC fails, all power may be lost to the motorhome chassis, including all lighting, making the vehicle very difficult to operate, increasing the risk of a crash.
Remedy: Thor will notify owners, and dealers will rewire the BCC free of charge. The recall began on July 30, 2013. Customers may contact Thor at 1-877-855-2867. Thor's recall campaign number is RC000077.
View full details →Owner Complaints for the 2011 THOR MOTOR COACH A.C.E.
1 complaint has been filed with NHTSA for the 2011 THOR MOTOR COACH A.C.E.. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 1 | 0 | 1 | 0 | 0 |
Most Recent Complaints
I AM THE SERVICE MANAGER OF A MOTORHOME DEALERSHIP, WE STARTED HAVING ELECTRICAL ISSUES INCLUDING A FIRE UNDER THE DASH, BROKEN EQUIPMENT FOUND THAT THE FLOOR HAD DETACHED FROM THE SIDES AND ROOF OF THE MOTORHOME, IT IS HELD ON BY SMALL SCREWS ALONG THE WALL UNDER THE TRIM, AS YOU DROVE THE VEHICLE THE STRUCTURE MOVED UP AND DOWN ON THE FLOOR FOUR TO SIX INCHES, CAUSING NUMEROUS ELECTRICAL ISSUES, INCLUDING A FIRE, I HAVE TAKEN THIS PEACE OF EQUIPMENT APART TO THE POINT THAT I CAN WITH CERTAINTY SAY THAT THE ONLY THING HOLDING THE WALLS AND ROOF TO THE FLOOR AND FRAME ARE THESE SCREWS AND 85% OF THEM HAD BROKEN, I BELIEVE THAT IT WAS ONLY THE WALL SLIDER THAT KEPT THIS COACH TOGETHER, WE HAVE HAD TO REINFORCE THE WALLS AND DASH ASSY SO THAT THIS IS CORRECTED, I CONTACTED THOR MOTORCOACH AND THERE ONLY RESPONSE IS THIS VEHICLE IS NO LONGER IN WARRANTY, I WOULD NOT WRITE THIS IF I DID NOT BELIEVE THAT THIS MOTORCOACH BY DESIGN IS NOT DEFICIENT IN STRUCTURE FOR A ON HIGHWAY VEHICLE AND DANGEROUS TO ITS OCCUPANTS, IF WE WOULD NOT HAVE CAUGHT THIS, I CAN NOT EVEN THINK OF THE POSSIBLE RESULTS. *TR
Safety Rating for the 2011 THOR MOTOR COACH A.C.E.
NHTSA has not yet tested the 2011 THOR MOTOR COACH A.C.E. in its New Car Assessment Program.
Technical Service Bulletins for the 2011 THOR MOTOR COACH A.C.E.
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2011 THOR MOTOR COACH A.C.E.
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the THOR MOTOR COACH A.C.E.
- 2011 THOR MOTOR COACH A.C.E. (current)
- 2012 THOR MOTOR COACH A.C.E. — 2 complaints
- 2013 THOR MOTOR COACH A.C.E. — 4 complaints
- 2014 THOR MOTOR COACH A.C.E. — 4 complaints
- 2015 THOR MOTOR COACH A.C.E. — 5 complaints
- 2016 THOR MOTOR COACH A.C.E. — 8 complaints
Other THOR MOTOR COACH Models
- THOR MOTOR COACH HURRICANE — 63 total complaints
- THOR MOTOR COACH PALAZZO — 55 total complaints
- THOR MOTOR COACH WINDSPORT — 55 total complaints
- THOR MOTOR COACH CHALLENGER — 43 total complaints
- THOR MOTOR COACH MIRAMAR — 39 total complaints
- THOR MOTOR COACH OUTLAW — 34 total complaints
- THOR MOTOR COACH FOUR WINDS — 31 total complaints
- THOR MOTOR COACH CHATEAU — 26 total complaints