2025 TESLA MODEL Y Back Over Prevention Sensing System Camera Problems
6 NHTSA complaints on file
Back Over Prevention Sensing System Camera Issues in the 2025 TESLA MODEL Y
6 back over prevention sensing system camera complaints have been filed with NHTSA for the 2025 TESLA MODEL Y. Of these, 0 involved a crash, 0 involved a fire, and 0 resulted in injury.
6
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
All Back Over Prevention Sensing System Camera Complaints
2025 Tesla model Y cameras and sensors all stopped working within 700 miles driven from brand new. Affected systems included all cameras, including backup camera, as well as GPS navigation, with the GPS system believing the vehicle to be static at a Tesla facility in California. This not only prevented the self-driving and navigation from functioning, it caused numerous safety features to be disabled including (mandatory) backup cameras, collision-avoidance system, lane-departure warning system, cross-traffic alert system, rear collision avoidance system, and automatic safety braking. Upon reporting to Tesla, was told a "new component" was required, which later was told was a new computer. The manufacturer initially set a date 2 weeks in the future for a repair; then they pushed it a month; then tried to push it another month before I pushed back. This resulted in it being taken in earlier than the repair date. The vehicle is still...
I took delivery of the Tesla Model Y yesterday (12/24/2024). The car has 73 miles on it as of now. First, the rear view camera stops working this morning (12/25/2024) and parking assistant is not available. Then the autopilot won't turn on and the car shows an alert that "power limited". After I arrived home from a supercharger (the car is charged to 80% as of now) around 1pm, the screen turns brick, and it will not turn on again after rebooting. It can drive, but the power feels weak. I called Tesla roadside service. The car has been towed to the Fresno service center.
All cameras and related functions stopped working, including back up camera. GPS is not working. Tesla pushed back my service appointment until 1/21/25. Safety is an issue now due to blindspots and they will not give me a loaner car. Tesla informed me the computer needs to be replaced. They reported this is wide spread and Tesla is not sure why it happened. I was informed that even though my new appointment is 1/21 it is likely that it would be pushed back further. I have only had this car for 5 weeks. No warning lights came on prior to this happening.
Computer system failure causing all cameras to fail, mirrors to stay darkened even in daylight, navigation system not updating, collision and lane departure feature failure. Issues were reported to Tesla and an AP 4 computer replacement were scheduled, however service has been delayed for several weeks ( now 9 Jan 2025). The car does not feel sufficiently safe to drive with the impaired mirror visibility couples with the lack of any cameras or safety features working.
The camera and GPS failed with 3 weeks of taking possession of this new lease. After several days in the shop, TESLA informed me THE MAIN computer was broken and needed to be replaced, but it was back ordered. They asked me to reopen their loaner and drive this defective car, until the computer comes in.
The Automatic Pilot Computer (AP4) failed. This controls a lot of Tesla Model Y's auto pilot features but it also controls a lot of its safety features such as the back up camera, forward collision warning and blind spot warning. Another safety concerns is the GPS navigation is no longer function because of the AP4 failure. Navigation is critical in the Tesla ecosystem in order to navigate the charging infrastructure to maintain a charge during road trips. Tesla has admitted to the issue but has done nothing to fix it. I have attached screen shots of the conversation with their service technicians. There is also a picture of the AP4 short remove and replace task for service.
Other 2025 TESLA MODEL Y Problem Areas
Forward Collision Avoidance Adaptive Cruise Control
20 complaints
Forward Collision Avoidance Automatic Emergency Braking
19 complaints
Electrical System
12 complaints
Service Brakes
12 complaints
Unknown Or Other
12 complaints
Lane Departure Blind Spot Detection
8 complaints
Vehicle Speed Control
7 complaints
Forward Collision Avoidance Warnings
6 complaints
Steering
5 complaints
Air Bags
4 complaints
Back Over Prevention Rearview System Braking
4 complaints
Back Over Prevention Warnings
4 complaints
Lane Departure Assist
4 complaints
Seat Belts
4 complaints
Lane Departure Warning
3 complaints
Visibilitywiper
3 complaints
Structurebody
2 complaints
Visibilityrearview Mirrorsdevicesexterior
2 complaints
Electrical System12v24v48v Battery
1 complaint
Electrical Systemadas
1 complaint
Electrical Systemadasautonomousself Driving
1 complaint
Engine
1 complaint
Equipmentmechanicalcarrierrack
1 complaint
Exterior Lighting
1 complaint
Fuelpropulsion System
1 complaint
Latcheslockslinkagesdoorslatch
1 complaint
Power Train
1 complaint
Visibilitywindshield
1 complaint
Wheels
1 complaint