2020 TESLA MODEL Y Back Over Prevention Warnings Problems

When reversing, the backup camera does not display realtime video. It will display footage that is paused or behind. The pedestrian warning sound occasionally does not "load" when backing up. This has lead to near miss collisions when reversing and has put pedestrians at risk of not hearing the vehicle in motion, whilst being unable to see realtime footage below the rear tailgate. When the car is left in a parking lot or driveway for several hours, the camera will not "load" completely and leads to this condition. It cannot be reproduced unless the car has been sitting for several hours, as most driving events begin. The vehicle was inspected on 4/25/2023 by the manufacturer and have stated the vehicle is operating as expected. The symptoms cannot be captured by an image, only video.

The car was almost parked and the parking button was about to pressed when the car suddenly accelerated hitting a light pole in front on the passenger side and the car ended up on a lane in a four lane local road perpendicular to traffic flow. The accelerator was definitely not pressed. I have been driving the car for last year and three months and have 26000 miles on it. There was no warning of nearby obstacles or any beeps.

I put the car into the Parking mode to back into a stall between two cars. The car backed into a shopping cart at the rear of the car to my left. There was a woman putting groceries into her trunk standing next to the shopping cart. I was able to stop the car before any damage to the cart or my car. The woman was never in danger of being hit. I asked the TESLA service department to check out the sensors but the said that there was nothing wrong with the car and refused to check out the sensors unless I paid to have the check them out. They also refused to make a report of the issue. They said that the sensors "probably" saw through the cart and that it was my responsibility to make sure that the auto-park worked properly.

In the process of filing a claim court against Tesla for garage door closing on my vehicle (because of Homelink). Multiple damages and no help from Tesla at all. Homelink was installed on my Tesla Y in February and the door closed twice on my vehicle while I was parking the car. Email me ASAP: [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).