2023 TESLA MODEL 3 Suspension Problems

18 NHTSA complaints on file

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Suspension Issues in the 2023 TESLA MODEL 3

18 suspension complaints have been filed with NHTSA for the 2023 TESLA MODEL 3. Of these, 2 involved a crash, 0 involved a fire, and 3 resulted in injury.

18
Complaints
2
Crashes
0
Fires
3
Injuries
0
Deaths

All Suspension Complaints

#11718285 |
A bolt securing the rear subframe assembly is loose and missing its nut. This condition has caused damage to the rear subframe assembly, which now requires replacement. The vehicle was inspected by a licensed dealer who confirmed on video that no impact damage, scraping, bending, or collision damage is present on any surrounding components. The only affected area is the bolt and nut connection point. The dealer's professional assessment is that this is consistent with a factory assembly defect — either the nut was never installed or was not properly torqued during manufacturing. No routine service or alignment would require access to this fastener. Tesla's service records for this VIN should confirm no prior work has been performed in this area, meaning the fastener has not been touched since the vehicle left the factory. Factory-installed suspension bolts of this type are typically secured with a locking mechanism or thread locker;...
#11699418 |
Compliance arm bolt securing it to the subframe is fractured. Tesla has dismissed my ongoing concerns of vibration and instability while driving. Stating they performed an in depth inspection of all suspension and subframe components and found nothing of concern during last service appointment. I did my own inspection and found the fractured bolt. Sent photo to service and they are trying to play it off as normal and safe to drive. Contacted several manufacturers and mechanics stating otherwise. Told this will end in catastrophic failure and loss of vehicle control but apparently Tesla wants me to drive it to the service department for next service
#11698357 |
1. During summer months the wireless charger does not work and heats up the phone to hazardous levels, when I take it to service while under warranty, they are saying its a known issue and want to charge customers for replacing charging pad 2. The suspension of the car is making sounds, Tesla wants me to pay labor charges for fixing it under warranty. The suspension issue happened in almost all the Tesla cars of my friends and neighbors.it needs to be a recall
#11691087 |
During driving, Tesla car spontaneously stated multiple active safety features and regenerative braking were no longer available and stopped working during driving with multiple warnings appearing. Driver safety at risk during this as well as others safety due to the lack of functioning. The car was taken to Tesla service center and was explained that front lower lateral suspension links were damaged by "impact" although the car was never in an impact or accident preventing proper alignment and functioning of the car. The part has been since repaired and currently undergoing further investigation for warranty dispute.
#11669183 |
Car is disengaging Full Self Driving because of steering becoming difficult at slow speeds in a turn. FSD disengages and the car drive straight instead of staying in the turn, crash could be likely.
#11666742 | Crash
Incident Summary: On [XXX], I was in an accident and dropped my Tesla Model 3 at Tesla’s North Phoenix Collision Center in Nov 2024. I received the car back in Dec/Jan. Immediately, I noticed dangerous swaying, bouncing, and veering when hitting dips—especially on the freeway. The car was unstable and unsafe to drive at high speeds. In Feb/Mar, Tanner (assistant manager at the collision center) drove the vehicle with me in the passenger seat. After hitting a dip on the freeway, he panicked, exited, and agreed something was wrong. I was later told they did a wheel alignment, but the issue remained. This was the second time they returned the vehicle in an unsafe condition. I nearly crashed due to how unstable it felt. In May 2025, I brought the car back again. Tanner suspected the steering column but said no diagnosis was done. He gave me a loaner vehicle,...
#11661976 |
Front upper control arms replaced. Vehicle Only has 24,000 miles.
#11624900 |
The car has issue with suspension, i know it is sporty suspension, but I drove so many sport cars. But this is the only one that has jarring issue, my whole upper half is shaking back an forward on bumpy wavy roads causing me to have lower back pain and if i put my back head on head rest on these road my back head will be bouncing on it non stop. I went to service center and they say the car drive normally ,I told them mode 3 2024 does. Ot have that issue they say it is completely redesigned suspension. I told them from the sporty cars I drove non have that issue. They say model 3 is different than other models. It is so frustrating buying 2023 and having this issue and tesla is not will ing to fix it and have to suffer back pain .
#11623324 |
The front left suspension arm failed and fell out as I was parking my car. If this would have happened at highway speeds it would have caused an accident because the car would have run into incoming traffic, potentially resulting in death. This occurred after a collision repair. The collision center that did the initial repair also fixed the issue. The car has had issues with pulling to the right since this repair. It has been taken to them several times but they are unable to address my concern.
#11614064 |
Purchased 2023 Tesla Model 3 Performance in January 2024. On [XXX] at approximately 2 pm, I got a flat tire drivers side front on a remote highway outside of Reno Nv. At that time, I found out that I didn't have a spare tire or jack supplied by Tesla. I called Tesla Roadside Service and was told before they would send out assistance, I had to agree to purchase a new tire at 540.00 per tire, the towing company couldn't be to my location till after 6pm. I declined Tesla service. The Tesla had less than 18000 miles on it. My son came and assisted me in removing the flat and we took it to Les Schwab Tire center where I purchased a new tire for 375.00 dollars. Les Schwab stated that the wear on the tire was caused by alignment. I contacted Tesla made a service appointment for alignment...
#11609710 |
Rattle sound in suspension and not sure if part is loose or bushing is worn out not even 1 year old car.
#11603943 |
This complaint is about a Tesla rental car from Avis which has just shown up in the salvage yard. Because the VIN of the wreck can not be identified I have used the VIN of another wrecked Tesla. Here is the wreck in question. [XXX] It is available for inspection. The front wheels have clearly fallen off BEFORE the crash since they are shown in almost undamaged condition apart from popped ball joints. Your database has thousands of perfectly valid complaints on Teslas. You are publishing those complaints but taking no action. I suspect political interference. Tesla whistleblowers have been silenced. Norway has now cleared a whistleblower and he reports that he has already sent his evidence to NHTSA. People are dying. Stop the cover-up. Here is the report about the whistleblower in Norway. [XXX] Even a proxy for this whistle-blower has been gagged. [XXX] GET ON WITH YOUR JOB....
#11562742 |
Car at low mileage started having suspension issues and felt out of alignment. Took car to Goodyear where they found car was out of alignment as of car was not set up correctly at factory when made. Goodyear spend a few hours fixing alignment and tire setup. Car is having issues again
#11554750 |
Bought a 2023 Tesla model 3 performance that vibrates from the day I bought it. After 12 service visits, new wheels tires and even a new brake rotor the car is still vibrating. Tesla seems to say it’s normal and that all teslas drive like this but no other vehicle manufacturer has ever produced a car that vibrates. It’s unsafe and scary to drive this car the way it is. They tried fixing it at first hence why so many parts got replaced but since they don’t know how to fix it they wanna just push the “it’s normal and within spec” speech to me. Please get a recall going to address the ongoing steering wheel vibration problem faced by numerous owners as shown on numerous threads and forums. This is unacceptable.
#11520382 |
During a road trip, autopilot started pulling to the left and right because the autopilot was struggling to center the car in the lane. Driving without autopilot showed that the car was pulling to one side. A wheel alignment by Firestone showed alignment specs consistent with a strike, however the car was not actually struck during the trip. The rims and wheel look intact and brand new, without cracks or bubbles. A visit to the Tesla service center showed that the right hand rear control arm has an enlarged hole, indicating abnormal wear and tear on the suspension elements for a 4-month car with 7,000 miles. The car's steering wheel still feels loose even though the car drives straight.
#11520534 |
This is an addition to my earlier complaint, NHTSA tracking number # 11520382. To reiterate, in this issue the suspension components failed even though the rim and wheel were pristine, and the sidewall did NOT have bubbles even a week after steering issues were observed. I will submit pictures of the failed suspension components following my service center visit next week.
#11516044 |
I picked up my Tesla Model 3 Performance less than a month ago and from day 1 it has been having vibrations from 40mph all the way up to 80-85 mph. I haven't driven it faster than that due to safety concern. I took it to Tesla and they said they needed to balance the wheels (why wasn't that done on a brand new car already?) Anyways, I take the car back and I was still having the same issue. Tesla has now booked another service and said that my Wheels might have been bent by me! The audacity! I gave them a piece of my mind so they will not charge me for service and will inspect my vehicle soon. Meanwhile I have driven the car 2500 miles and the vibrations have not gone away. I know this problem exists in Model S Plaids as well as with some...
#11506785 | Crash
My Tesla Model 3 was delivered on 14 December 2022. I first drove it on 16 December 2022 and that day I had an accident. I was about to park my car and I was already on the designated parking slot when the car made a sudden Un- commanded acceleration. I first hit the handicap sign, but the car did not stop and apparently the collision avoidance safety feature did not work. The continue to accelerate and I hit a restaurant establishment. The police came and I reported the incident to my insurance (Geico). The police (Mr. McClure) gave me the case number 2238293. Geico is taking care of the repair which would cost over $10K and the property damage, which added up to 10K. I went to the Tesla service center in Carlsbad and Mr. Hyuma said that I can request for the log. I guess it is the...

Other 2023 TESLA MODEL 3 Problem Areas

Forward Collision Avoidance Adaptive Cruise Control 104 complaints Forward Collision Avoidance Automatic Emergency Braking 90 complaints Steering 82 complaints Vehicle Speed Control 62 complaints Unknown Or Other 53 complaints Service Brakes 50 complaints Electrical System 39 complaints Forward Collision Avoidance Warnings 28 complaints Air Bags 17 complaints Structurebody 15 complaints Lane Departure Assist 14 complaints Lane Departure Warning 13 complaints Visibilitywiper 12 complaints Seat Belts 10 complaints Power Train 9 complaints Seats 9 complaints Engine 8 complaints Fuelpropulsion System 8 complaints Wheels 8 complaints Back Over Prevention Warnings 5 complaints Lane Departure Blind Spot Detection 4 complaints Electrical Systemadasautonomousself Driving 3 complaints Air Bagssensoroccupant Classification 2 complaints Latcheslockslinkageshoodlatch 2 complaints Service Brakes Hydraulic 2 complaints Back Over Prevention Automatic System Braking 1 complaint Back Over Prevention Rearview System Braking 1 complaint Back Over Preventionwarningsexternalpedestrian Alert 1 complaint Electrical Systempropulsion Systemchargingport 1 complaint Electrical Systempropulsion Systeminverter 1 complaint Electronic Stability Control Esc 1 complaint Exterior Lighting 1 complaint Forward Collision Avoidance Dynamic Brake Supportbrake Assist 1 complaint Latcheslockslinkagesdoorslatch 1 complaint Latcheslockslinkagestrunk Lidlatch 1 complaint Service Brakes Hydraulic Autohold Brake Systembrake Holdsoftware 1 complaint Steeringrack And Pinion 1 complaint Structurebodybumpers 1 complaint Structurebodyhatchbackliftgatesupport Devicestrut 1 complaint Structurebodytrunk Lid 1 complaint Tires 1 complaint Vehicle Speed Controlaccelerator Pedal 1 complaint Vehicle Speed Controlthrottle 1 complaint Visibilitywindshield 1 complaint
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