2024 TESLA CYBERTRUCK Structurebody Problems

At approximately 6:30 PM on January 4, I experienced an incident where the passenger front door unlatched, completely by itself without pressing the unlatched button or pulling the manual release. It has since opened itself again in my driveway. And this can be a very serious issue if it worked to unlatch while driving and the door swings open and causes an accident or hits an object or person which can in terms caused serious injury, or property damage, and even in some cases if a passenger is in the seat in the door and latches without their seatbelt on, it can cause serious injury, and or death. In the event of a passenger falling out.

On [XXX], [XXX] sat in the left rear-seat of a Cybertruck that was involved in a solo-vehicle collision. [XXX]'s impact injuries were minor. The truck caught fire. The right rear door remained mechanically openable, but its ordinary operation depended on low-voltage electronic buttons located inside the cabin and on the exterior pillar. Those buttons failed after the crash. A man tried to rescue the occupants, but he could not open the doors because the buttons failed and the truck lacks exterior handles. The "armor" glass made it difficult for the rescuer to break open the windows. The mechanical backup releases for the rear doors are concealed beneath the map pocket liner at the bottom of the doors — not feasible to find or use in the smoke, heat and chaos of a post-crash fire. This obscure release left the rear seat occupants with no practical means of egress. [XXX] died...

Subject: Tesla Cybertruck Recall – Out-of-Pocket Wrap Costs I own a Tesla Cybertruck (VIN: [XXX] ) affected by the recall on Cant Rail Assemblies. Tesla requires the replacement and welding of new assemblies. My truck is custom wrapped by Rogue Films, a Tesla-recommended supplier. Rogue Films quoted $850 to re-wrap the affected areas after the recall repair. Tesla is only offering $300, leaving me to cover the remaining $550. This cost is a direct result of Tesla’s recall, not elective customization. In addition, Tesla does not provide a loaner vehicle during the lengthy repair process, adding further burden. I am filing this complaint because customers should not have to pay out-of-pocket expenses to remedy a manufacturer’s defect under recall. This is a clear case of recall cost shifting to the end customer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer is failing to replace the cantrail

The contact owns a 2024 Tesla Cybertruck. The contact received notification of NHTSA Campaign Number: 25V170000 (Structure); however, the part to do the recall repair was unavailable. The dealer was contacted and made aware of the issue; however, the contact was informed that the recall information was not available on the Tesla App. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

This is a supplemental update to Complaint #11656525 regarding NHTSA Recall 25V170 for my 2024 Tesla Cybertruck (VIN: [XXX] ). On [XXX], Tesla returned my vehicle after performing the recall repair. However, the results are visibly flawed on both sides of the vehicle. One side of the cant rail panel overlaps and is misaligned, while the opposite side is spaced too far apart, leaving a visible gap. The right-side gasket was not seated and required me to manually push it back into place. When I raised concerns, Tesla acknowledged that the misalignment exceeds their own internal tolerance threshold, and I was told that it was due to engineering limitations with the replacement parts. They also indicated I may need to return for new parts once a proper fix is available — implying the current repair may not be final or sufficient. This leaves me driving a vehicle that, in my...

The contact owns a 2024 Tesla Cyber Truck. The contact received notification of NHTSA Campaign Number: 25V170000 (STRUCTURE) and the local dealer was contacted and refused to replace the cant rail assembly as stated in the recall. The contact was informed that the cant rail assembly had not exhibited delamination and separation from the body of the vehicle to warrant the replacement. The manufacturer was notified of the issue. The contact stated that the rear body panel was not completely secured to the body of the vehicle and was replaced by the dealer. The failure mileage was 6,000. Parts distribution disconnect.

I am reporting a safety defect on my 2024 Tesla Cybertruck related to Recall 25V170 (cant rail panel detachment hazard). Tesla has confirmed in writing that no remedy is available for my VIN, and they canceled my scheduled service appointment due to this. I explicitly requested that my appointment not be canceled because I felt unsafe driving the vehicle. I also disclosed my safety concerns to Tesla, explaining that this is my primary mode of transportation. Despite my follow-ups, Tesla provided no timeline for repair, leaving me without a safe vehicle. This recall involves a structural panel that may detach while driving, creating a serious road hazard and risk of injury to me and others. Tesla’s inability to fix or address this defect in a timely manner violates federal recall law (49 U.S.C. § 30120(c)). I request that NHTSA investigate this issue and ensure Tesla provides a timely remedy or...

The contact owns a 2024 Tesla Cybertruck. The contact stated that while driving 80 MPH, the rear driver's side quarter panel trim detached. The contact stated that approximately three days later, the contact became aware that the passenger’s side quarter panel trim had detached. The vehicle was taken to the dealer, who diagnosed a failure with the exterior panel adhesive. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V170000 (Structure). The VIN was included, parts were available, but the vehicle had not been repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 22,000.

The contact owns a 2024 Tesla Cybertruck. The contact stated that while inspecting the vehicle, the contact discovered that the driver’s side, nine-foot-long stainless steel trim piece located above the doors had become loosened and was not completely secured to the frame of the vehicle. The contact reported the failure using the Tesla App, and a service appointment was scheduled. The following day, while driving approximately 75 MPH, the trim piece detached from the vehicle onto the freeway. The cause of the failure was not yet determined, and the vehicle was not repaired. The manufacturer and local Tesla Service Center were notified of the failure. The failure mileage was 25,000.

The stainless steel trim piece above the windows is only attached by glue and comes loose. My front driver side came detached and the rear came loose on both sides. The piece would have completely fallen off and hit another vehicle if had I not noticed it and re attached it with construction adhesive. There is a whole forum about it on the cybertruck owners club linked below. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

A piece of the stainless steel body trim (right hand roof rail part #1860490-00-C) flew off the car at highway speeds. It looks like it was only held on by glue.

on [XXX], I was driving my cybertruck on highway, at speed 55mph. the stainless panel on driver side, the one, on top of the windows, suddenly start falling off. This is the first winter for cybertruck. the stainless panel is hard and sharp enough to hit other cars. I pulled the car over. Please see my pictures below. Also, i included the youtube link here for your reference. [XXX] This is a serious safety issue. because the body side's stainless panels are glued on the frame with some kind of adhesive, metal to metal, and the nuts hold the frame to the body. Due to the cold temperature and the glued dry up. the stainless panels start falling off. i took a pictures of the new parts to proof that the stainless panel is glued by adhesive to the black frame INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT...

Upper passanger trim piece fell off while driving on street, could have hurt another motorist. When new piece was fixed by Tesla service center, I advised them to replace drivers side just in case and they stated they will not be able to until it falls off. This trim comes in two pieces, one is bolted to the truck and the other is glued onto the bolted piece, the glued piece peeled off. Here is a youtube video showing in more detail the problem. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

We were driving on the freeway yesterday September 3rd at 9:30pm and my passenger side door swung open while on the entrance ramp to highway 24. My infant was sitting in that passenger side in her carseat and thankfully she wasnt injured. A car could have collided with that door or it could have hit anything outside resulting in extreme damage, injury, or death. Upon inspection of the door latch, the door latch is almost completely unhinged. The screw cam off, and the latch simply swivels and does not lock the door or hold it in place. We had to drive home with our hand physically holding the door closed. My driver side door also seems to not be fully latching - though it is not in as bad condition. But upon driving it, you can feel an airgap with the sound at higher speeds which suggests to me that...

Brand new car. No accident. The Front and rear passenger doors noted to be misaligned from beginning (with sharp edges). It’s a hazard. Tesla says nothing they can do about it. Unacceptable.

Driving at Approximately 70miles an hour on a divided highway and the top right plastic trim between the back window and the steel side came loose and flew off into traffic behind me creating a road hazard for other motorists. I drove back and picked up the shattered pieces off the highway, no incident was filed with the authorities since there was no accident. I’ve scheduled a service appointment to replace the trim.

Rear trim piece missing clips, flaps in the wind, others have had theirs fly off