2010 SUZUKI KAZASHI — Problems, Recalls & Safety Data

HELLO, THIS IS REGARDING RECALL VG/14V-464 FOR MY 2010 SUZUKI KIZASHI THAT I RECEIVED IN A LETTER DATED AUGUST 9, 2019 THE NEAREST SUZUKI DEALERSHIP IS OUT OF STATE AND REQUIRES ROUNDTRIP TRAVELING OF APPROX 50 MILES PLUS TOLL CHARGES. I WOULD LIKE MY MECHANIC AT BD AUTOMOTIVE TO PERFORM THIS SERVICE. THEY ARE LOCATED AT: 24 MIDDLE RD, NEWBURY MA 01951, PH. 978-465-2900 SUZUKI HAS NOT RESPONDED TO MY REQUEST TO HAVE THIS SERVICE COMPLETED AT BD AUTOMOTIVE. PLEASE LET ME KNOW WHAT I NEED TO DO SO THAT BD AUTOMOTIVE CAN PERFORM THE SERVICE. THEY ARE LOCATED WALKING DISTANCE FROM MY HOUSE AND WILL ALLOW ME TO WORK FROM HOME DURING THE 5 HOURS THAT THIS SERVICE REQUIRES. IT'S ALSO A LOT OF FUEL, WEAR & TEAR, TOLL CHARGES, AND I WOULD NEED TO ARRANGE CHILD CARE & TAKE A DAY OFF FROM WORK TO TRAVEL OUT OF STATE, AND WAIT 5+ HOURS IN THE SERVICE DEPARTMENT TO HAVE THE SERVICE COMPLETED. THANK YOU FOR YOUR ASSISTANCE IN THIS MATTER.

LOOKING TO BUY THIS CAR HERE IN ARIZONA, AND THIS VIN SEEMS TO MATCH THE VEHICLE...BUT DOESN'T COME BACK WITH RESULTS WHEN I PLUG VIN # IN TO DATABASES. COULD YOU PLEASE CHK VIN [XXX] AND TELL ME IF THIS CAR IS AFFECTED AND IF SO, WHETHER RECALLS WERE COMPLETED? THANK YOU. -[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

LOOKING TO BUY THIS CAR HERE IN ARIZONA, AND THIS VIN SEEMS TO MATCH THE VEHICLE...BUT DOESN'T COME BACK WITH RESULTS WHEN I PLUG VIN # IN TO DATABASES. COULD YOU PLEASE CHK VIN [XXX] AND TELL ME IF THIS CAR IS AFFECTED AND IF SO, WHETHER RECALLS WERE COMPLETED? THANK YOU. -[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

LOOKING TO BUY THIS CAR HERE IN ARIZONA, AND THIS VIN SEEMS TO MATCH THE VEHICLE...BUT DOESN'T COME BACK WITH RESULTS WHEN I PLUG VIN # IN TO DATABASES. COULD YOU PLEASE CHK VIN [XXX] AND TELL ME IF THIS CAR IS AFFECTED AND IF SO, WHETHER RECALLS WERE COMPLETED? THANK YOU. -[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNED A 2010 SUZUKI KAZASHI. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT NOTICED A SMOKE ODOR FROM THE RADIO SPEAKERS NEAR THE BACK SEATS OF THE VEHICLE. THE CONTACT PULLED OVER AND STOPPED THE VEHICLE. THE RADIO SPEAKER IN THE BACKSEAT CAUGHT ON FIRE, WHICH SPREAD TO THE ENTIRE VEHICLE. THE VEHICLE WAS TOWED AND DEEMED TOTALED. A REPORT WAS FILED WITH THE FIRE DEPARTMENT. THE CONTACT DID NOT RECEIVE ANY INJURIES. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE.